Microsoft Office Word Support Topics

Word 2007 file save errors - an error is displayed when attempting to save a Word document

2008-04-28T15:57:00Z

Some Microsoft Office Word 2007 customers have reported problems using Word to save files. Most often the problem is related to saving files to shared network locations. Following is a list of errors and common resolutions. There has been a network or file permission error. The network connection may be lost. Word cannot complete the save due to a file permission error You might see the aforementioned errors if Word 2007 is having a conflict with a program that can be used to encrypt documents. You...(read more)

Text in brackets is displayed in a Microsoft Office Word document instead of an image, hyperlink, embedded object, or some other content

2008-04-28T15:53:00Z

Field codes in Microsoft Office Word can be scary if you don't know what they are. Imagine you open a Word document that includes an Excel worksheet. When you open the document, you expect to see cells and data from the Excel worksheet displayed in the document. But imagine if you opened the document and instead of the Excel worksheet, you simply see { EMBED Excel.Sheet.12 } What happened? It's possible to accidentally display the field codes in a document instead of the field code results. In other...(read more)

Word appears to hang when you open some (but not all) documents - documents take a long time to open

2008-04-28T15:49:00Z

Consider the following scenario: You replace an existing file server with a new one. During the testing phase, both the new server and the old server are online. Everything works great. During the operational phase, you take the old server offline. Suddenly, users complain that Word hangs on their client computers when they open some--but not all--documents from shared network locations or from their local drives. What happened? Every Word document has an attached template. If that template is missing,...(read more)

How to know when an add-in might be causing Word to behave unexpectedly

2008-04-25T16:07:00Z

Because there are many ways to customize Microsoft Office Word, there is an uncounted number of add-ins available for you to extend the capabilities of Word and to integrate Word with other programs. Sometimes, however, an add-in might be causing problems for you. Consider the following symptoms. When you try to quit Word, you get a runtime error. When you try to close a document, you get a runtime error. When you open a document, the mouse doesn't work in Word. When you double-click to open a document,...(read more)

What to do next when some Word documents will not open after installing Service Pack 3 for Office 2003

2008-04-25T16:02:00Z

After you install Microsoft Office 2003 Service Pack 3 (SP3), you can no longer use Microsoft Office Word 2003 to open or save some files that you could open before you installed SP3. The reason for this is because those files may pose a security risk. All Word documents that were saved using the Word 2.x for Windows file format or older are blocked after you install SP3. See Microsoft Knowledge Base article 941636 "You receive an error message when you try to open a file or to save a file after...(read more)

Microsoft Office Word: Basic problem solving tools for when unexpected things happen

2008-04-25T15:55:00Z

Just like many other trades and professions, the Microsoft Office Word support engineer uses a basic set of tools on a daily basis. But while carpenters, cooks, gardeners, and auto mechanics might use physical tools to solve problems, the Word support engineer's basic tools are a set of Microsoft Knowledge Base articles related to Word. 259413 "How to troubleshoot problems that may occur when you start or work in Word 2000, in Word 2002, and in Word 2003" at http://support.microsoft.com/default.aspx?scid=kb;EN-US;259413...(read more)