Before I start to share my views and any news about IM, Presenance and RTC Technologies in general I wanted to give you an idea of why this blog exists.

Over that last 10 years or so, computers and the internet have become a part of everyones life both at home and at work and this connected world has had a strange affect on the way we communicate with each other and how we gain access to information.  For example, before the time of the internet, if you wanted to find out the number of a reputable boiler man you would have to pick up the local telephone directory,  thumb through the pages and base yoru choice on the size of their advert and how nice they sounded on the phone.  Then along came the internet and changed things, now if you want to find the number of a reputable boiler man you take a look on your favourite search engine e.g. search.msn.co.uk, type in your location and ‘boiler man’ and you are presented with a list.  You can then use this list and possibly comments and feedback from previous customers to pick the guy you want to use.  The access to the internet has now given us access to a lot more information then you ever had before, more than you could ever hope to consume in fact, all you need to do is open the browser on your desktop.  But too much information at your finger tips can be a bad thing sometimes so we need to find a better way of getting the right information at the right time.

 

If we take this theme into the workplace and instead of trying to find out who can fix your boiler you’re now trying to find out last months revenue figures or what the availability of your messaging consultant is then this is a different matter.  Up until recently, this communication was done over email which allowed you do send requests for information out to a number of people at once, it didn’t take us long to see that this wasn’t the best way of finding out information quickly.  Enter presence based communication via IM.  Now when I am in the office and I need to find out something urgently,  such as a product release date for a presentation I am doing, I instant message the people I think will know the answer based on whether they’re available or not.  This is far more efficient than email, saves flooding people inboxes and ensures I get the answer quicklyJ.

 

However, this vision of the world I have is not the same as everyone else’s of course, so the purpose of this blog is to hopefully educate and stimulate the minds of those who are not yet convinced and to further the interest and knowledge of those that have already taken the leap into the world of Real Time Collaboration.

 

So, it’s over to you now.  I will try and keep this blog up to date with important news and announcements in the world of Real Time Collaboration but if there is anything you would like to see or know more about them please give me a shout and I will do my best J