Response Point Team Blog : Partners

Updated RP site for Microsoft Partners

sprague — Sat, 11 Apr 2009 00:36:14 GMT

The Response Point world is centered around our business partners and Microsoft Specialists who help customers choose and deploy their phone systems. Our partners often ask us for marketing, sales, and technical information to make it easier for them to present Response Point, and there are many ways to get that information, but if you’re a serious partner the best way is through the Microsoft Partner Portal (MSPP).

Today we’re pleased to announce a major upgrade to the Response Point section on MSPP: get all the Response Point sales, marketing and training tools you’ll need to increase awareness and drive sales to your small business customers. The newly redesigned Response Point product page has relocated to the Global Microsoft Partner Portal site, and is now located under “Products and Solutions” with easier navigation and on-stop access to technical, product and selling resources. In addition to updated SP2 feature and benefit content, you’ll find NEW website, email, event and co-promotional templates.

You can find all of this and more at: https://partner.microsoft.com/global/40104201

Please note: the MSPP site is limited to Microsoft Partners only. If you’re interested in becoming one, please follow the instructions for how to become a Response Point specialist and join us!

March 18th Microsoft Canada Response Point Webinar

RexBackman — Thu, 12 Mar 2009 04:20:00 GMT

Hear from SBS MVP Jeff Loucks, Trent Johnsen of SMB Phone and the Response Point team on the opportunities in selling Response Point to your customers.

We will also have some SPECIAL OFFERS from our Response Point Partners for those who attend the webinar.

To register go HERE.

Quintum gateways are shipping

sprague — Fri, 19 Dec 2008 21:52:33 GMT

Response Point customers who need easy connectivity to digital services like T1, E1, and PRI, or analog phones and their FXS ports, have some new options starting today, with the general availability of the Quintum Response Point gateways. As we discussed back at the original announcement, these gateways give you the same easy-to-configure, auto-sensing functionality that RP users expect – in contrast to the complicated process required by other systems.

The digital (T1/E1/PRI) version has a list price of $1800. Just plug it into your network, launch RP Administrator, run the wizard and you’re set.

The analog gateway has the same easy configuration, only it lets you plug analog phones and use them on your RP network. The list price is $330 for 4 FXS ports.

Ask your closest Response Point reseller about how these products can bring new connectivity options to your small business. (and if you’re a reseller interested in carrying these products, contact Quintum for details).

D-Link and NGT partnering on VOIP

sprague — Wed, 03 Dec 2008 23:17:02 GMT

Response Point partners D-Link and NGT announced today that they're working together on a co-marketing agreement to make it easier for customers to get a great end-to-end small business phone system, including hardware and voice service. From the press release:

The pairing of NGT Digital Voice phone services that connect directly to the D-Link® VoiceCenter phone system will provide the small business with an affordable solution to seamlessly merge traditional phone systems with feature-rich, affordable VoIP services without needing telephony expertise. By creating an all-in-one phone solution, small businesses can realize an increased value proposition, saving up to 50% in costs.

Also note that NGT will present another special webinar on December 9th for resellers interested in learning about telephony, VOIP, and RP. This will be followed by another one on Dec 16th to discuss the business benefits of VOIP. Pre-register for the events at http:///www.ngt.com/rpevents.

Integrating OCS with SmartVOIP

sprague — Wed, 12 Nov 2008 22:51:00 GMT

Our friends at Evangelyze Communications, working with Quintum, have introduced a new product that lets you integrate Response Point with Microsoft Office Communications Server. From the press release:

This pairing eliminates long-distance phone charges between branch and remote offices of enterprise organizations through an innovative VoIP integration solution with Microsoft Response Point. Leveraging NET Quintum telephony gateway products, both Quintum and Evangelyze offer customers a holistic Microsoft VoIP solution connecting remote and branch offices globally using direct extension dialing.

Learn more at http://www.evangelyze.net

New Wesbell promotion

sprague — Fri, 07 Nov 2008 20:51:30 GMT

Aastra distributor Wesbell sent us this news you'll want to know if you are an Aastra reseller, or thinking of becoming one:

Wesbell Technologies announces at their "AastraLink and You" webinar the "Win with Wesbell" promotion. This exciting program rewards AastraLink RP resellers with free 6753i RP sets when an AastraLink RP system is sold. The larger the system sold the more free sets availaable to the resellers. The program runs from November 10, 2008 to January 31, 2009 and is open to all AastraLink RP resellers.

In conjunction with Microsoft's lead generation program, the "Win with Wesbell" program will help the reseller generate incremental business. It will make the reseller more competitive and will help improve margins. It is a great promotion to help close business for the year.

For further details please contact Mark Fitchett (National Channel Director) or Sharaz Agemoler (Inside Sales Manager) at 1-888-Wesbell.

Bandwidth.com at SMBNation

sprague — Fri, 03 Oct 2008 18:44:13 GMT

Our team is gearing up for a busy weekend at SMBNation, starting with our informal “Open Mike” session tonight. Meanwhile, Darren Chamberlain, Channel Account Director at our new partner Bandwidth.com wants to invite you to the Bandwidth.com cocktail party on Saturday night at 10:30pm in the Fish Club at the Marriot hotel.

There is a lot of Response Point happening this weekend, so stay tuned to our blog for regular updates. Or follow us in real time on our new Twitter feed.

IPPhoneshack.com at ITExpo

sprague — Wed, 24 Sep 2008 04:06:34 GMT

One of our meetings at ITExpo last week was with Andrew Swingler from Crewe Technology in Southern California and who also runs IPPhoneshack.com, an online retail site specializing in Response Point products. Andrew sells a lot of Response Point equipment, and we were surprised to hear that most of his business happens over the phone, without ever setting foot on the customer’s site.

His secret? He focuses on great customer service, responding to phone inquiries with deep knowledge and unbiased opinions about the products he sells. Plus, he takes the time to follow up after the sale to ensure every customer is happy.

Sometimes Andrew is unable to make a sale, and we asked him to let us know immediately when there are shortcomings in our products. We’re a small team and we rely on feedback from people like Andrew to help us improve.