Response Point Team Blog : News

John Frederiksen interview at TMCNet

sprague — Sat, 07 Feb 2009 01:55:46 GMT

Our new General Manager gave a short video interview at ITExpo this week:

http://www.tmcnet.com/tmc/videos/default.aspx?vid=820

He talks about the need for innovation, our new SP2 release, and how we keep learning from customers.

Follow us on Twitter

sprague — Tue, 03 Feb 2009 02:06:53 GMT

We’re busy at ITExpo, taking a lot of photos and compiling other news related to our SP2 launch, but sometimes we don’t always have time to put it up on the blog right away. If you’d like a more up-to-date view of how we’re doing, please follow us on Twitter: http://twitter.com/responsepoint.

Other members of the team here are on Twitter too, so feel free to follow them too:

http://twitter.com/sprague

http://twitter.com/xdh

http://twitter.com/rexbackman

Incidentally, we’ll be using the hash tag #rpsp2 to mark messages specifically about RP if you want to shorten your Twitter messages back to us.

Download SP2 Free Today

sprague — Mon, 02 Feb 2009 09:00:00 GMT

Today at IT Expo East 2009, we announced the immediate release of our latest upgrade, Response Point Service Pack 2 (SP2) for our small business VoIP-enabled phone solution. The product is available starting today as a free download at http://www.microsoft.com/responsepoint.

Responding to customer and partner feedback –and quickly implementing those suggestions—is the main priority for the Response Point team. Coming just seven months after the previous upgrade, the new SP2 release adds many important enhancements including: improved communication options through support for intercom and paging capabilities; support for analog phones; and greater deployment flexibility via new support for VPN, multi-subnets and additional trunk devices.

As a recipient of InfoWorld’s “2009 Technology of the Year Award,” we’ll continue to provide small businesses with a cost effective phone system that is easy to use and manage, offering the ability to grow and evolve with their needs.

Also please check out our growing list of Response Point partners, with the recent addition of two internet telephony service providers (ITSP): TotalTel, which provides coverage in the USA and SMB Phone, which provides coverage in Canada.

Time to Celebrate!

sprague — Thu, 29 Jan 2009 04:51:32 GMT

The Response Point team opened the champagne and celebrated an important achievement this afternoon. We’re very excited and can’t wait to show you!

Watch us next week at ITExpo and get all the details!

New Response Point web site

sprague — Sat, 22 Nov 2008 04:35:42 GMT

At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world.

Since the vast majority of customers see Response Point for the first time on our web site, our main goal of course is to make the best possible impression. Our original site was designed like a brochure for potential customers, as simple and uncluttered as possible, because we wanted to convey the simplicity of Response Point. We used a light-on-black text layout to make the site stand out and feel more graphical than your typical boring phone site.

Now, after months of studying our web traffic, conducting usability studies on actual users, and receiving feedback from many of you, we are proud to roll out a new site that we hope meets an additional goal: we want it to be easier to find what you're looking for about Response Point. We've relabeled the tabs, simplified the organization, and moved to a black-on-light design that's easier on your eyes when you read longer articles. We also wanted to make it easier for different types of visitors to find what they need: potential customers (of course), but also existing customers (who may have technical or other questions), and partners (both old and new).

We hope you like the new design, but please note that we're never finished. We will continue to add new content and extend the site to meet your needs. As always, we rely on your feedback, so don't hesitate to contact us with your thoughts and suggestions.