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2 Free VOIP Training Webcasts for Partners from TechEd's Top Speaker!

Posted Tuesday, September 22, 2009 8:45 AM by sprague
Introduction to Response Point Analysis with Wireshark (Part 1 of 2) October 6th, 2009, 9:00 - 10:00am PDT MRP01PAL Registration URL: https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=552695 This Read More...
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My New Role

Posted Friday, June 26, 2009 7:10 PM by Xuedong David Huang
For the past three years I have had the opportunity to lead three startup efforts at Microsoft. Response Point is the earliest one that we brought to market. One of my other startups is Mobile Search & Advertising, which is also a critically important Read More...
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Response Point Town Hall Meeting

Posted Tuesday, June 23, 2009 4:01 PM by sprague
Response Point Town Hall Meeting - Update on Recent Changes Microsoft has made some changes to the Response Point business. I am not expecting impact on current customers as we will maintain the current version of the product. We want to take a good look Read More...
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Next chapter for Response Point

Posted Thursday, May 07, 2009 6:01 PM by sprague
This week we made some changes to the Response Point business. I am not expecting impact on current customers as we will maintain the current version of the product. We want to take a good look at the next version of Response Point and ensure it addresses Read More...
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VPNs and Remote Workers

Posted Wednesday, April 22, 2009 2:46 PM by sprague
Erik Lagerway at the SMBPhone blog has a nice overview of how he installed a VPN to support a remote worker .  It includes specifics like exactly which router he used, which Response Point hardware, and how he configured everything. He concludes: Read More...
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More RP videos for your web site

Posted Tuesday, April 21, 2009 6:57 AM by sprague
Looking for more ways to add Response Point videos and training to your web site? We've just released a bunch of short videos that you can easily put on your own site, to show your customers how easy Response Point is to use. Click through to the following Read More...
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New Aastra firmware available immediately

Posted Monday, April 20, 2009 9:07 AM by sprague
From our friends at Response Point OEM Aastra: Aastra Telecom is pleased to announce the availability of software maintenance release 2.4.1_RP.1014.  Available for download from the AastraLink RP website, this release offers a fix to the Call Park Read More...
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Call Manager and Analytics from RiteTech LLC

Posted Thursday, April 16, 2009 6:05 AM by sprague
Our friends at RiteTech LLC have been busy with some of the new features in SP2.  They just announced a limited public Beta test of their RPCalls Call Manager and RPTrends Call Analytics Web-based applications. Definitely worth checking out. RPCalls Read More...
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NEW! Syspine 6 Phone Promo Packages Boost Partner Margins!

Posted Wednesday, April 15, 2009 9:09 PM by RexBackman
News from our OEM partner Syspine today: Introducing Syspine P406 and P806 promotional packages.  These custom packages have six (6) 310M IP phones and include a award winning Syspine 4 or 8 line All-In-One A50 server.  While supplies last, Read More...
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April 30th Webinar. A VAR’s View: Successful Tips for Selling Response Point

Posted Tuesday, April 14, 2009 7:51 PM by RexBackman
            Want to hear the best practices from 3  top Response Point VARs ? What are their secrets for generating revenue ?  Finding new customers ? Closing the deal? How to leverage demos ?  Then please Read More...
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The ‘VAR Guy’ speaks to Response Point Partner SMB Phone

Posted Monday, April 13, 2009 5:27 PM by RexBackman
  The VAR Guy , a web site focused on the day-to-day happenings of partners recently published a story on Response Point VAR and Service Provider SMB Phone. The article describes the journey Erik Lagerway and Trent Johnsen were on as they established Read More...
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Updated RP site for Microsoft Partners

Posted Friday, April 10, 2009 2:36 PM by sprague
The Response Point world is centered around our business partners and Microsoft Specialists who help customers choose and deploy their phone systems.  Our partners often ask us for marketing, sales, and technical information to make it easier for Read More...
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Use the Small Business Summit Video on your site

Posted Thursday, April 09, 2009 5:28 AM by sprague
Response Point has many great videos you can use on your own web site to show customers how Response Point can help them. One of our favorites is this one that was produced last year for the Microsoft Small Business Summit , and summarizes in a few minutes Read More...
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April 17th Webinar : Response Point SP2 Technical Briefing

Posted Wednesday, April 08, 2009 7:00 PM by RexBackman
Robert Brown, Principal Group Program Manager of the Response Point Development team, will lead this April 17th webinar. It is part of Microsoft’s 5W/50 webinar series for SMB  Partners. Robert and his team of Program Managers will offer technical Read More...
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Ask Anna to speak for your company

Posted Friday, April 03, 2009 3:19 PM by sprague
When you add a person’s name to your Response Point directory,  there is a pleasant voice inside RP that speaks the name back to you.  It’s a computerized voice, usually referred to as TTS ( text-to-speech), and the one inside RP is world-class.  Read More...
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