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2 Free VOIP Training Webcasts for Partners from TechEd's Top Speaker!

Posted Tuesday, September 22, 2009 8:45 AM by sprague
Introduction to Response Point Analysis with Wireshark (Part 1 of 2) October 6th, 2009, 9:00 - 10:00am PDT MRP01PAL Registration URL: https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=552695 This Read More...
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Books We Are Reading … :)

Posted Tuesday, March 31, 2009 12:55 AM by RexBackman
   Well sort of …  Actually we are working on some small projects here in Redmond with Ray Horak . Ray’s a very savvy technologist with a focus on the telecom space. He is the author of some popular and well respected telecom books – a Read More...
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March 18th Microsoft Canada Response Point Webinar

Posted Thursday, March 12, 2009 2:20 AM by RexBackman
Hear from SBS MVP Jeff Loucks, Trent Johnsen of SMB Phone and the Response Point team on the opportunities in selling Response Point to your customers. We will also have some SPECIAL OFFERS from our Response Point Partners for those who attend the webinar. Read More...
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New !!! SP2 Learning Resources and Quick Guides

Posted Tuesday, March 10, 2009 5:54 PM by RexBackman
Please feel free to take a look at the new new technical Learning Resources , White papers , and Quick Guides that are now available for Response Point v1.0 SP2. You can find them HERE. Videos, transcripts, and white papers are available to help your Read More...
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The 10 Step Response Point Partner Playbook

Posted Wednesday, February 18, 2009 9:03 PM by RexBackman
1. Select Your Hardware OEM: Aastra, D-Link, or Syspine 2. Choose Your Service Provider: Bandwidth.com, Cbeyond, NGT, Junction Networks, Packet 8, SMB Phone, TotalTel 3. Know the Response Point Peripherals: Quintum for Gateways, ClearOne for speakerphones Read More...
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Syspine Announces Canadian Master Distributor - Williams Telecommunications

Posted Wednesday, August 27, 2008 5:49 PM by RexBackman
The Response Point ecosystem coninues to grow. Today, our OEM partner Syspine announced their Master Distributor for Canada. Their press release is below: (RENO, Nev., Aug. 27, 2008) — Quanta Computer announced today that Williams Telecommunications Corp. Read More...
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Voice Mail Converted to Text. Extending the Response Point Ecosystem

Posted Wednesday, July 23, 2008 11:53 PM by RexBackman
We often hear about our Microsoft VARs doing some interesting things during their Client's Response Point engagements. This week a common thread popped up for 'Voice Mail to E-Mail' conversion services. Simply put this is a service offered by several Read More...
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CI Gear New Syspine Distributor in Canada. Discounted Demo Kits Available for Canadian Partners

Posted Tuesday, May 13, 2008 12:32 AM by RexBackman
The following came to use from Quanta Computer: We are pleased to announce that CI Gear is the Canadian Distributor for Quanta Syspine Microsoft Response Point Phone Systems. They are inviting interested Response Point Business Partners across Canada Read More...
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CRN's Scorecard on Response Point 1.0

Posted Monday, April 21, 2008 6:16 AM by Xuedong David Huang
Since we shipped RP 1.0, we have received a lot of wonderful feedbacks from so many of our customers, partners, and analysts. It is gratifying to see RP 1.0 is loved by so many people! I know there are still lots of things we can do better and improve. Read More...
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Response Point SP1 Training is Now FREE w/Promo Code

Posted Tuesday, April 15, 2008 9:23 PM by RexBackman
The Response Point SP1 12 city USA training tour kicks off this week here in the Seattle area. This training can be attended free-of-charge if you register with the promo code: RSPFW01. Taking this SP1 training will prepare Response Point Specialists Read More...
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Join Us at the SMB Summit in Dallas

Posted Tuesday, April 15, 2008 5:04 PM by RexBackman
The SMB Summit kicks off this week in Dallas with close to 500 Microsoft SMB VARs attending. The Response Point team will be well represented at this event which will feature presentations and discussions on VoIP, Response Point, Cougar, Centro, and many Read More...
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SMBNation Webinar next week

Posted Thursday, January 24, 2008 5:34 PM by sprague
We were happy to have Harry Breslford, from SMBNation , join us yesterday for a morning of brainstorming and discussions about Response Point and the opportunities it's opening up for the thousands of specialists and consultants that make up his "SMB Read More...
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Response Point and Small Business Server

Posted Tuesday, January 22, 2008 2:28 PM by sprague
If you run Small Business Server (SBS), you want Response Point to take advantage of the powerful event handling and remote monitoring capabilities that come with your system. You already get integrated email, and we've hinted that more features are possible, Read More...
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How Response Point Makes Irate Customers

Posted Thursday, January 17, 2008 1:48 PM by sprague
Sure, Response Point is easy to sell but in the interest of fairness we want you to be aware of the downsides too. Consider this post by Allen Miller this week, describing his experience selling Response Point systems: One customer said that there was Read More...
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Response Point Training Tour Begins!

Posted Wednesday, October 03, 2007 10:45 PM by bobtaniguchi
We just met with Joe Schurman, our RP Training Instructor extraordinaire, and received email from several Small Business Specialist Partners who attended the Denver training session on Monday, sounds like a great beginning for our 16 city tour! Thank Read More...
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