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2 Free VOIP Training Webcasts for Partners from TechEd's Top Speaker!

Posted Tuesday, September 22, 2009 8:45 AM by sprague
Introduction to Response Point Analysis with Wireshark (Part 1 of 2) October 6th, 2009, 9:00 - 10:00am PDT MRP01PAL Registration URL: https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=552695 This Read More...
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VPNs and Remote Workers

Posted Wednesday, April 22, 2009 2:46 PM by sprague
Erik Lagerway at the SMBPhone blog has a nice overview of how he installed a VPN to support a remote worker .  It includes specifics like exactly which router he used, which Response Point hardware, and how he configured everything. He concludes: Read More...
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Books We Are Reading … :)

Posted Tuesday, March 31, 2009 12:55 AM by RexBackman
   Well sort of …  Actually we are working on some small projects here in Redmond with Ray Horak . Ray’s a very savvy technologist with a focus on the telecom space. He is the author of some popular and well respected telecom books – a Read More...
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Internet Connectivity Evaluation Tool

Posted Saturday, February 21, 2009 4:04 AM by sprague
Does your router work with Response Point?  Almost always the answer is yes – RP isn’t a terribly complicated addition to your network – but sometimes you’ll find older or poorly-made routers that can cause problems.  Fortunately Microsoft offers Read More...
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Quintum gateways are shipping

Posted Friday, December 19, 2008 10:52 AM by sprague
Response Point customers who need easy connectivity to digital services like T1, E1, and PRI, or analog phones and their FXS ports, have some new options starting today , with the general availability of the Quintum Response Point gateways .  As Read More...
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RP Webinar on Telcomm

Posted Friday, November 14, 2008 5:07 PM by sprague
Tom Cross is doing a series of webinars for Response Point partners interested in learning more about telco. His next one is Thursday, November 19th at 9:30am PST. He sent me a draft of the presentation and it looks very interesting, especially to those Read More...
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There’s full-duplex, and then there’s FULL-duplex.

Posted Tuesday, November 11, 2008 9:02 AM by sprague
Here’s a note sent by Response Point hardware partner, Clearone . B y Mark G. Child It seems to me there is a fair amount of confusion out there surrounding the term “full-duplex.” And since we’re the audio experts, I thought an attempt to clear things Read More...
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Technical Resources for Response Point

Posted Tuesday, October 07, 2008 2:35 PM by sprague
People ask us for more technical information about Response Point, so we want to remind you about series of documents we think will help: Deploying Windows SBS with RP Small Business Server configuration instructions for an optimized Response Point user Read More...
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Response Point XML API dev kit

Posted Tuesday, July 29, 2008 9:06 AM by sprague
Are you a developer who wants to make your own custom solutions on Response Point?  Microsoft doesn't offer an SDK yet, but now Aastra has a free development kit that just might satisfy some of your need to build your own projects on top of Aastra's Read More...
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UW EE Colloquium: How did we run a startup inside Microsoft?

Posted Saturday, April 26, 2008 6:37 AM by Xuedong David Huang
I will be giving a talk at UW on May 6th, 2008 on our RP and core technology development story. How did we run a startup inside Microsoft? Delivering value to small businesses with the right product offering challenges many product teams at Microsoft. Read More...
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10 Things You Don't Know About Response Point

Posted Wednesday, January 30, 2008 5:04 PM by sprague
I'm putting the finishing touches on the presentation I'll be making at SMBNation's Response Point Deep Dive Webinar tomorrow morning (Jan 31). I'm going to discuss 10 things I bet you don't already know about Response Point. Which things? Well, some Read More...
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Response Point and Small Business Server

Posted Tuesday, January 22, 2008 2:28 PM by sprague
If you run Small Business Server (SBS), you want Response Point to take advantage of the powerful event handling and remote monitoring capabilities that come with your system. You already get integrated email, and we've hinted that more features are possible, Read More...
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Concept Recognition in Response Point

Posted Friday, December 07, 2007 11:19 AM by sprague
One of the coolest features of the Response Point automated receptionist is the ability to set pre-recorded announcements that will play when an outside caller asks common questions like "What is your office location?", or "What are your hours?". Unlike Read More...
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