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MOF Risk Management tied to IT Decision Making
14 October 05 01:14 PM | Randy_Young | 0 Comments   
If you organization is like most, Risk Management is a discipline that is not given a lot of attention. Quite often companies take a very basic approach and place risk management into a cloud of high, medium, and low without further definition. Other Read More...
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Fox IT introducing new service management offerings
03 October 05 03:05 PM | Randy_Young | 0 Comments   
See the full article here . Moira Stepchuk, of Fox IT , was my ITIL Essentials trainer several years ago now. She was a great trainer and very knowledgeable with ITIL and MOF. Fox IT has many quality offerings for ITIL and MOF services. Be sure to check Read More...
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Lead time to CAB?
19 September 05 01:41 PM | Randy_Young | 0 Comments   
I have recently been dealing with an issue surrounding a lead time notification requirement to the CAB for changes at a significant level. There was much discussion on lead time for authorization of the change vs. lead time for release readiness review. Read More...
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Another good blog on Service Management
23 August 05 02:36 PM | Randy_Young | 0 Comments   
Boris Pevzner has a good blog going on IT Service Mgmt and ITIL topics, entitled " The Boris Files - Secrets of Successful CIOs ". You should check it out. A post he made back in July on best practices for Service Management is well worth the time. And Read More...
Developing a Service Catalog even if you can't guarantee delivery
22 August 05 03:18 PM | Randy_Young | 1 Comments   
In a recent post on Scott’s ITIL Blog , a question was asked, “ How can you develop and advertise a Service Catalog if you can’t guarantee delivery or cost? ” This question came from a company considering ITIL adoption. I agree with Scott that one of Read More...
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The Value of Change Management, MOF Style
17 August 05 03:25 PM | Randy_Young | 0 Comments   
In a strong article by George Spafford on Datamation , entitled " The True Value of Change Management ", many good thoughts around change mgmt are listed. Some of the points mentioned are: Change is always constant, be prepared to deal with it Change Read More...
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The ITIL framework changing the face of IT
18 July 05 11:51 AM | Randy_Young | 0 Comments   
I came across this article on bizjournals.com about a Louisville company, LG&E Energy, embracing the ITIL framework . The outlines the initial steps LG&E took as well as some of the early benefits they received. One of the key notables is the Read More...
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Workforce Management and training up your IT staff
11 July 05 11:55 AM | Randy_Young | 0 Comments   
In his post on training up your IT staff , Tonyso mentions the skills assessment offering for organizations. The skills assessment will show you how to: Analyze skill gaps throughout your organization Design custom learning plans to boost productivity Read More...
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How Microsoft IT does Change and Configuration Mgmt
08 July 05 10:19 AM | Randy_Young | 0 Comments   
A new download is available here on how Microsoft within its own IT group performs the change and configuration mgmt processes. This paper contains an overview describing how Microsoft IT takes advantage of Microsoft solutions to deploy software and services Read More...
How the new Password Mgmt Security Guidance relates to MOF Security Administration SMF
30 June 05 11:32 AM | Randy_Young | 0 Comments   
In case you haven’t heard, a v1.2 update was released to the Microsoft Identity and Access Management Series , which adds the new Password Mgmt paper . This documentation highlights the following: “The Password Management paper outlines different approaches Read More...
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What's new in the MOF Network Administration SMF recently re-published?
29 June 05 11:23 AM | Randy_Young | 0 Comments   
In case you haven’t seen it announced yet, this SMF was republished May 31. “This version of the Network Administration SMF contains updated references to currently available Product Operating Guides (POGs) for Microsoft technologies operated as part Read More...
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Does IT investment alone improve performance?
28 June 05 09:08 PM | Randy_Young | 0 Comments   
There was a very good article recently at McKinseyQuarterly.com entitled, “Does IT improve performance?” The premise of the article was that the productivity increase resulting from IT spending was only experienced in companies with sound IT governance Read More...
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Understanding MOF / ITIL to increase career opportunities
21 June 05 07:34 PM | Randy_Young | 0 Comments   
This article on Computerweekly.com was an HR question related to IT Management. The question is asked, how can I get back into the private sector? The question was answered by a manager over IT recruitment, Jason D’Silva Williams , and part of his answer Read More...
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Want to learn MOF Fundamentals?
16 June 05 01:56 PM | Randy_Young | 0 Comments   
Another video has been posted to the Microsoft download center as an Introduction to Microsoft Operations Framework Fundamentals . This video will help explain the basic MOF makeup in terms of the core models (process, team, and risk management) as well Read More...
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MOF Network Administration SMF Recently Updated
13 June 05 04:18 PM | Randy_Young | 0 Comments   
A newly released updated version of the Network Administration Service Management Function (SMF) is now available. This service management function completes the suite of Operating Quadrant SMFs offered through the MOF process model. Network Administration Read More...
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This posting is provided "AS IS" with no warranties, and confers no rights. This weblog does not represent the thoughts, intentions, plans or strategies of my employer. It is solely my opinion.
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