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Another good blog on Service Management
23 August 05 02:36 PM | Randy_Young | 0 Comments   

Boris Pevzner has a good blog going on IT Service Mgmt and ITIL topics, entitled " The Boris Files - Secrets of Successful CIOs ". You should check it out. A post he made back in July on best practices for Service Management is well worth the time. And Read More...

Filed under: Service Mgmt, General Thoughts

Comments should now be working!
23 May 05 05:21 PM | Randy_Young | 0 Comments   

Sorry for the confusion on leaving comments to my posts. I believe this is now resolved. Read More...

Filed under: General Thoughts

Hello World - Post #1
22 April 05 02:59 PM | randyy2001 | 0 Comments   

As I searched across the blog community, both within Microsoft and without, I found very little mention of service management from a process point of view. So I decided to embark on blogging about that topic as it pertains to MOF / ITIL, but more about Read More...

Filed under: General Thoughts