October 2005 - Posts

Interested in a more secure and well-managed infrastructure?
27 October 05 01:32 PM | Randy_Young | 0 Comments   

Keith Combs presented a great webcast on a “ more secure and well-managed infrastructure ” by outlining effective implementation and optimization of MOF principles. Keith posted about this in a recent blog entry which outlines details from the webcast. Read More...

Filed under: Service Mgmt

The Love Triangle - Change Management, Configuration Managment, and Release Management
25 October 05 01:51 PM | Randy_Young | 0 Comments   

In a recent article in ict*World , Russell Steyn wrote about the “ love triangle in ITIL – configuration management, change management, and release management .” Interesting that this image arises as within the MOF training curriculum , there is a graphic Read More...

Filed under: Service Mgmt

How to Apply MOF Risk Management Discipline in Your Organization
17 October 05 04:19 PM | Randy_Young | 0 Comments   

To continue discussion from previous post on risk management tied to IT decision making … First the “why”. There are many reasons listed in the MOF Risk Management Discipline white paper for why risk management is important to an organization. One of Read More...

Filed under: Service Mgmt

MOF Risk Management tied to IT Decision Making
14 October 05 01:14 PM | Randy_Young | 0 Comments   

If you organization is like most, Risk Management is a discipline that is not given a lot of attention. Quite often companies take a very basic approach and place risk management into a cloud of high, medium, and low without further definition. Other Read More...

Filed under: Service Mgmt

Fox IT introducing new service management offerings
03 October 05 03:05 PM | Randy_Young | 0 Comments   

See the full article here . Moira Stepchuk, of Fox IT , was my ITIL Essentials trainer several years ago now. She was a great trainer and very knowledgeable with ITIL and MOF. Fox IT has many quality offerings for ITIL and MOF services. Be sure to check Read More...

Filed under: Service Mgmt