June 2005 - Posts

How the new Password Mgmt Security Guidance relates to MOF Security Administration SMF
30 June 05 11:32 AM | Randy_Young | 0 Comments   

In case you haven’t heard, a v1.2 update was released to the Microsoft Identity and Access Management Series , which adds the new Password Mgmt paper . This documentation highlights the following: “The Password Management paper outlines different approaches Read More...

Filed under: Service Mgmt

What's new in the MOF Network Administration SMF recently re-published?
29 June 05 11:23 AM | Randy_Young | 0 Comments   

In case you haven’t seen it announced yet, this SMF was republished May 31. “This version of the Network Administration SMF contains updated references to currently available Product Operating Guides (POGs) for Microsoft technologies operated as part Read More...

Filed under: Service Mgmt

Does IT investment alone improve performance?
28 June 05 09:08 PM | Randy_Young | 0 Comments   

There was a very good article recently at McKinseyQuarterly.com entitled, “Does IT improve performance?” The premise of the article was that the productivity increase resulting from IT spending was only experienced in companies with sound IT governance Read More...

Filed under: Service Mgmt, Strategy

Understanding MOF / ITIL to increase career opportunities
21 June 05 07:34 PM | Randy_Young | 0 Comments   

This article on Computerweekly.com was an HR question related to IT Management. The question is asked, how can I get back into the private sector? The question was answered by a manager over IT recruitment, Jason D’Silva Williams , and part of his answer Read More...

Filed under: Service Mgmt

Want to learn MOF Fundamentals?
16 June 05 01:56 PM | Randy_Young | 0 Comments   

Another video has been posted to the Microsoft download center as an Introduction to Microsoft Operations Framework Fundamentals . This video will help explain the basic MOF makeup in terms of the core models (process, team, and risk management) as well Read More...

Filed under: Service Mgmt

MOF Network Administration SMF Recently Updated
13 June 05 04:18 PM | Randy_Young | 0 Comments   

A newly released updated version of the Network Administration Service Management Function (SMF) is now available. This service management function completes the suite of Operating Quadrant SMFs offered through the MOF process model. Network Administration Read More...

Filed under: Service Mgmt

New Download - Microsoft Operations Framework: Improving the Way IT Organizations Handle Issues
09 June 05 09:33 AM | Randy_Young | 0 Comments   

Just added to the Microsoft download site yesterday, a video on how IT organizations can improve their ability to deal with issues by utilizing the Microsoft Operations Framework . This video contains a series of interviews with Microsoft IT employees Read More...

Filed under: Service Mgmt

Abstract on Execution Plain and Simple
06 June 05 09:29 PM | Randy_Young | 0 Comments   

I came across another good abstract from getAbstract.com . This book is called Execution Plain and Simple , Twelve Steps to Achieving Any Goal on Time and on Budget by Robert A. Neiman . If you are embarking on a service improvement project, in particular Read More...

Filed under: Strategy

Microsoft Owning ITIL Conversations
01 June 05 09:34 PM | Randy_Young | 2 Comments   

In a post yesterday by James Governor , about Microsoft owning ITIL conversations , he mentions that Microsoft seems to be the center of gravity for most ITIL “talk” but I would say that is more so in the US where ITIL is now beginning to pick up steam. Read More...

Filed under: Service Mgmt