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The Wizard was interrupted before ProClarity Desktop Professional 6.3 could be completely installed

When attempting to install ProClarity Desktop Professional 6.3, you may receive the following error:

 

"InstallShield Wizard Completed.

The Wizard was interrupted before ProClarity Desktop Professional 6.3 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard."

 

Try this: 

1. Go to the C:\WINDOWS|SYSTEM32 folder and locate MSVCR80.DLL & MSVCP80.DLL
2. Rename both with a .BAK extension
3. Run the Proclarity Desktop Installer setup
4. Remove the .BAK extensions to the two files

-Joey

Posted: Friday, June 19, 2009 2:23 PM by MSFTProClarity

Comments

bnavas said:

I have done this procedure and the installation issue was resolved, but now I have another problem: when I go browse a cube (SSAS 2008) it gives a message that tells "Query Failed!", this sounds like SP2 thing, but I have already applied and also download 2218 hotfix but still doesnt work. I have Windows 2008 and SQL 2008.

# June 29, 2009 4:44 PM

MSFTProClarity said:

Hello,

Thank you for your comment.  For troubleshooting questions such as this, the ProClarity forum on TechNet is a better option than the blog.  You may find the forum at http://social.technet.microsoft.com/forums/en-US/proclarity/threads/.

Thanks again!

# June 30, 2009 3:32 PM
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