http://blogs.technet.com/pkcrm/archive/2007/02/05/real-cool-visio-shapes-for-crm.aspxI came across this cool stuff that helps PMs while working on a CRM Project. Invoke systems has developed a set of Visio Shapes for CRM 3.0 You might want to try it at http://www.invokesystems.com/cs/blogs/mscrm/archive/2006/09/25/80.aspxenCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.technet.com/pkcrm/archive/2007/02/05/real-cool-visio-shapes-for-crm.aspx#792014Thu, 19 Apr 2007 19:09:06 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:792014Gopal<p>good..i got some idea how to manage the things(design etc)in CRM apps</p>