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Think Spindles. Not Space!
25 April 09 08:15 PM | Prashanth Kaankadae | 1 Comments   

Here is one question my customers ask me every time I do a Dynamics architecture assessment: "How much storage space do I allocate for the database files?" Well my answer - "Think Spindles*. Not Space!" Reason -" PERFORMANCE" A Spindle here refers to Read More...

Filed under: AX, CRM, NAV, Architecture, Sizing, Performance

Back again!
25 April 09 07:46 PM | Prashanth Kaankadae | 1 Comments   

It's been almost 2 years since I've blogged on Dynamics CRM. I was with the Presales Technical Support team then - working on Microsoft CRM version 1.2 and 3.0 extensively. As a Consultant now with Microsoft Consulting Services, thought I should get back Read More...

Filed under: General

Performance tuning Microsoft Dynamics CRM 3.0
10 October 07 09:04 PM | Prashanth Kaankadae | 0 Comments   

I was on call with a partner from EMEA today. He was worried about performance issues he is facing with his CRM system. I strongly recommend every CRM implementation to be followed by Performance tuning as documented here: Optimizing the Performance of Read More...

Filed under: Archived

Now you can track the actual date of the Email!
10 October 07 07:50 PM | Prashanth Kaankadae | 0 Comments   

Thanks to Ben for posting this article. Now you can track the actual date of the email than just the Email promotion date. From Ben's Blog ... If I had a nickel.... Date an email is promoted... Now this is a question that comes up all of the time... It Read More...

Filed under: Archived

CRM 3.0 and Exchange 2007 Compatibility
28 September 07 02:20 AM | Prashanth Kaankadae | 0 Comments   

Thanks to Dominic for this detailed post on Exchange 2007 Compatibility with CRM 3.0. It has been a definite pain for partners selling Exchange 2007 along with CRM 3.0. But here is the reason why it is tough to make them work together without Exchange Read More...

Filed under: Archived

Sales Best Practices for Microsoft Dynamics CRM - a good one!
24 September 07 09:55 PM | Prashanth Kaankadae | 1 Comments   

I came across this msreadiness webinar on Sales Best Practices for CRM and belive me it is a good one! Mark Krinhop outlines the bestpractices providing tips & tricks that help you close a successful CRM sale. Check out: Sales Best Practices for Microsoft Read More...

Filed under: Archived

CRM 3.0 Effect on Active Directory
24 September 07 06:16 PM | Prashanth Kaankadae | 0 Comments   

A question coming up time and again. I am not sure if this is already documented somewhere in some form but no harm blogging this information here even if it is already available :-) How does CRM modify the Active Directory? CRM 1.2 use to be very much Read More...

Filed under: Archived

Microsoft Dynamics CRM 3.0 integration with MOSS 2007
24 September 07 01:06 AM | Prashanth Kaankadae | 4 Comments   

at 9/26/2007 10:00 AM PDT This session provides administrators and IT professionals who are experienced using and supporting a Microsoft Dynamics CRM 3.0 environment a good understanding of how to integrate Microsoft Dynamics CRM 3.0 with Microsoft Office Read More...

Filed under: Archived

SharePoint BDC Catalog with CRM
07 August 07 05:31 PM | Prashanth Kaankadae | 0 Comments   

I was just going through this blog of Rehman Gul. Pretty neat documentation on CRM-SharePoint BDC Integration. http://rehmangul.wordpress.com/2007/05/08/ms-crm-and-sharepoint-2007-integration/ Regards, pk Read More...

Filed under: Archived

CRM Exchange Router setup in an already existing Exchange 2007 Environment
02 August 07 11:35 AM | Prashanth Kaankadae | 2 Comments   

A very frequent question from partners and customers... CRM 3.0 Exchange Router CANNOT be installed on Exchange 2007. CRM 3.0 Exchange 2007 Router Update CANNOT be installed on an Exchange 2007 Server. It can only deploy Server Side rules to Exchange Read More...

Filed under: Archived

Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting
08 June 07 12:06 AM | Prashanth Kaankadae | 0 Comments   

Microsoft® invites you to attend a free web seminar on Tuesday, June 19, 2007, 11:00 a.m. – noon Pacific Time, to hear how the company is advancing the state of the art in CRM: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Read More...

Filed under: Archived

Getting the most out of Microsoft Dynamics CRM FAX Integration
17 February 07 12:56 AM | Prashanth Kaankadae | 2 Comments   

This link explains in detail how you could make use of the Fax Router Integration in CRM 3.0 CRM 3.0 SBE FAX Integration http://www.microsoft.com/dynamics/crm/using/sales/sbefax.mspx#ERE It talks about Routing Faxes, Creating and adding the Cover Page Read More...

Filed under: Archived

Fiscal Year Settings and Sales Quotas in CRM 3.0
11 February 07 04:04 PM | Prashanth Kaankadae | 0 Comments   

I see a few partners asking how to go about setting Fiscal Year settings and a few more wanting to know what impact it has with the application. So I decided to write-up a bit on this topic. Fiscal Year Settings in CRM 3.0 Fiscal Year settings basically Read More...

Filed under: Archived

Real Cool! Visio Shapes for CRM.
05 February 07 12:26 AM | Prashanth Kaankadae | 1 Comments   

I came across this cool stuff that helps PMs while working on a CRM Project. Invoke systems has developed a set of Visio Shapes for CRM 3.0 You might want to try it at http://www.invokesystems.com/cs/blogs/mscrm/archive/2006/09/25/80.aspx Read More...

Filed under: Archived

CRM Compatibility pack for Exchange Server 2007 - Download released!
31 January 07 08:02 PM | Prashanth Kaankadae | 0 Comments   

Microsoft Dynamics CRM 3.0-Exchange E-mail Router Update is available for download at http://www.microsoft.com/downloads/details.aspx?FamilyID=f7656f0f-4195-4a7d-b654-2786787e1422&displaylang=en . Please Note: Regardless of the computer configuration, Read More...

Filed under: Archived