Unified Communications Improves Business Outcomes, Lowers Costs, and Enhances Environmental Sustainability Business Case Study Published: February 2009 Microsoft Information Technology (Microsoft IT) used a business value framework developed by Forrester
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http://technet.microsoft.com/en-us/library/cc196387.aspx Overview The Infrastructure Planning and Design (IPD) series provides guidance for Microsoft infrastructure products. The series is a collection of documents that leads the reader through a sequence
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