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Microsoft Office 2010 Engineering

The official blog of the Microsoft Office product development group
Volume Activation

Hi, I’m Ted Way, a Program Manager on the Licensing team. Ever enter a 25-character key when you installed Office? That’s us. I’m looking forward to sharing how we’re helping administrators worry less about key management and seamlessly integrate Windows and Office activation in the enterprise.

Starting in Office 2010, all volume editions of Office client software will require activation. What’s great for administrators is that Office has adopted the Windows Software Protection Platform (SPP), which means that most of what you have learned (or will learn) about Volume Activation for Windows applies to Office as well. For example, the same Key Management Service (KMS) host can be configured to activate Office 2010 clients as well as Windows 7 and Windows Server 2008 R2. Also, there is no reduction in functionality in volume editions of Office 2010. Even if Office is not activated, your users will still be able to open, save, edit, and print Office files, though users will see notifications reminding them to activate.

This post will kick off a short series of articles on volume activation that will cover topics such as an introduction to volume activation, setting up a KMS host, and using Multiple Activation Key (MAK).

How do I activate volume editions of Office 2010 client?

There are two models available for activating volume editions of Office 2010 client. The default method is KMS, which is a local activation service. A KMS host needs to be set up, and that’s the only computer that activates with Microsoft. The other is Multiple Activation Key (MAK), which is similar to the retail activation method: a key needs to be entered, and the computer will need to connect to Microsoft to activate.

What’s KMS?

KMS is set up on a designated host system that will activate all client installations of Office 2010, eliminating the need for individual computers to connect to Microsoft for product activation. It is a lightweight service that does not require dedicated resources and can easily be co-hosted on a system that provides other services. Here at Microsoft we have one KMS host up and running internally that has activated over 8000 installations of Office 2010 Technical Preview builds. It’s also activating Windows 7 and Windows Vista machines.

Computers running volume editions of Windows 7 or Windows Server 2008 R2 operating systems can be configured as Office KMS hosts. Those running Windows Server 2003 can also be used as long as the KMS service is installed. Once you enter the KMS host key and activate, the host will register its Service record on DNS so KMS clients can find it. The KMS host can be further configured with the slmgr.vbs script that ships with Windows.

By default, a KMS client key is already pre-installed on volume editions of client software. That’s why end users don't need to enter a product key when installing Office Professional Plus, for example. A great aspect of KMS is that once you have a KMS host set up, KMS clients will automatically look for the host on DNS and activate themselves against it. Only one KMS host is needed to activate Windows and all Office client products. Just enter one KMS host key and activate, and the KMS host can activate not just Word, Excel, and PowerPoint, but also Visio, Project, and InfoPath.

KMS activation is not perpetual, so computers are activated (i.e. in the licensed state) for 180 days. Within that time, the KMS client will need to contact the KMS host and re-activate. When it does, it gets another 180 days starting from the day of re-activation. KMS clients by default attempt re-activation every seven days without a notification shown to the user, so this reactivation will happen automatically behind the scenes without any distractions. No “activation count” is “used up” when KMS clients activate and re-activate.

What’s MAK?

It might be easier to understand Multiple Activation Key, or MAK, by thinking of how Office 2007 retail editions are activated. You went to a store and got a CD for Office 2007. When you installed Office 2007, you were prompted to enter a product key found on the CD’s sleeve. Activation was then done with Microsoft’s activation servers, but you couldn’t activate more than a few times using the same key.

For MAK, the same principle applies, except each key has a different activation count depending on your organization’s needs. For example, a consulting firm with 50 employees constantly on the go may get a MAK key with an activation count of more than 50 (the extra activations are a buffer). That means the same 25-character key is entered for all 50 employee computers, and each of their computers activate online with Microsoft. A smaller firm may only have five computers, and they will get a key with an activation count that’s different than the other company’s key, but it will have enough for their needs.

MAK results in perpetual activation. Once activated, computers do not need to re-activate unless significant hardware changes occur, such as changing a hard drive. 

What activation method should I use?

In practice, organizations with 25 or fewer computers will likely find it easiest to use MAK. Larger organizations will see the value in setting up a KMS host to facilitate activation for hundreds if not thousands of computers.

In addition, larger organizations will probably use a mixture of KMS and MAK. KMS would be the default for computers that are connected to the corporate network at least a few times every 180 days. MAK activation would be suitable for laptops or other computers that are not connected to the company network.

I’m already familiar with SPP and Volume Activation because I’ve deployed Windows. What should I know about the differences between activating Windows and Office?

Although the technology is the same, there are some important items to note between Windows and Office:

1. KMS hosts configured to activate Office should be installed on Windows Server 2003, volume editions of Windows 7, and Windows Server 2008 R2

2. If you want your KMS host to activate multiple products (e.g. Office 2010 and Windows 7), you will have to install the Windows KMS host key in addition to the Office KMS host key and activate both of them.

3. Office KMS clients are activated when five or more computers with Office attempt activation with the KMS host. For Windows client operating systems (Windows Vista and Windows 7), activation occurs after 25 or more computers with Windows client request activation.

What’s next?

I’ll be posting more articles that get into the nitty-gritty of these activation methods.  The goal is to show you how easy and fast it is to set up a KMS host or MAK activate and get your users up and running Office in no time!

Posted: Monday, August 24, 2009 5:26 PM by OffTeam

Comments

Maxim Krasovsky said:

Can i use for KMS host Windows 2008 (not R2) for activation office 2010?  How to add office 2010 KMS key to already installed KMS host?

# September 18, 2009 12:27 PM

mike stark said:

I have the same issue. I run KMS on server 2008 (nont R2 and have updated the KMS software to support server 2008 R2 and Windows 7. Will this just be an additional license string to read in?

# September 23, 2009 1:11 PM

Ted Way said:

Windows Server 2008 cannot be used as an Office KMS host.

Given that Office 2010 will ship after Win 7 and Win Server 2008 R2 ships, Win Server 2008 R2 will be the most recent versions customers will be getting.

We are, however, very interested in your feedback on this decision not to support Windows Server 2008 as an Office KMS host.  WS 2008 R2 and WS 2008 are two different code bases, so adding the support for WS 2008 is not trivial.

# September 24, 2009 9:05 PM

Ted Way said:

If you have an existing KMS host for Windows running one of these operating systems:

- Windows Server 2003

- Windows 7 (volume)

- Windows Server 2008 R2

You may use this KMS host to activate Office KMS clients by running an executable file that will be provided to you.  This exe installs the Office license files that will recognize Office KMS host keys.  After you activate the Office KMS host key, then Office KMS clients will be able to activate against this Office KMS host.

# September 24, 2009 9:08 PM

Tony Weil (University of Michigan) said:

You have to be kidding that KMS for Office 2010 will not be supported by Windows 2008 Servers, but will be supported by Windows 7, 2008 R2 and Windows 2003.  Because KMS is a lightweight service, we run it on 2008 servers with other important functions that I can’t just upgrade to Windows 2008 R2. I understand the need for KMS, but KMS has become a very inconvenient moving target.

# October 21, 2009 6:53 AM

JD said:

Seconded - please put this support into Server 2008 so that we don't have to upgrade our Server 2008 KMS servers to R2 just because KMS isn't supported on Server 2008.

# October 21, 2009 10:39 AM

marcelo pereira gomes said:

Can i use for KMS host Windows 7 (not R2) for activation office 2010?

# October 25, 2009 11:33 PM

Ted Way (MSFT) said:

>> Can i use for KMS host Windows 7 (not R2) for activation office 2010?

Yes, Windows 7 may be used as a KMS host to activate Office KMS clients.  However, only volume editions may be used (the Windows 7 for the corporate environment, not the Windows 7 retail editions you buy at the software store).

# October 26, 2009 10:30 AM

tamirat said:

i love the office 2010 but i cant activat it

# October 27, 2009 10:56 AM

jose carlos said:

oi quero saber como ativar o office 2010 pois

estou tendo problemas para obter a chave de ativação

# October 30, 2009 8:13 PM

baaa said:

swswwdwdwd

# November 7, 2009 10:49 AM

Josh said:

@ted

Why 2003 but not 2008 non-R2? Sure R2 and non-R2 are different code bases. Microsoft made the code bases. Microsoft made KMS. Are they just too lazy to make it work? What do they hope to accomplish here?

Im with Tony, Pushing anti-piracy tactics on the customer and then throwing them for another loop like this is exactly how you lose customers.

# November 11, 2009 10:45 AM

Jeff said:

Like the above posters said, you have got to be kidding.  Office KMS will run on WS2003 but not WS2008?  In which universe did this make sense to anyone?  And what about WS2003R2?

And people wonder why we still run WinXP and Office 2003 on my network...

# November 11, 2009 4:24 PM

Hilton Travis said:

I can't think of one sane reason that WS2K3 is supported but WS2K8 isn't.  And how does this leave all of the SBS 2008 and EBS 2008 customers - with their junk waving in the breeze?  :)

Come on - having WS2K3 support and no WS2K8 support is just ridiculous.  Someone in at MS has to see this for what it truly is!  :)

# November 17, 2009 9:26 PM

Jonny P. said:

Microsoft must really hate Windows 2008. When Windows 7 was released, we could not get KMS updated to support Windows 7 on a Windows 2008 KMS host. Windows 2003 worked and Windows 2008 R2 worked, but not regular Windows 2008. We had to wait two weeks for a patch to be released so that Win 2008 KMS hosts could activate our Windows 7 systems. Why wouldn't Microsoft release this patch BEFORE Windows 7 came out?

Now with Office 2010 volume licensing, it looks like Microsoft has completely abandoned Windows 2008. It's not the end of the world. We can build another KMS host. But I like what Tony Weil said: "KMS has become a very inconvenient moving target".

# November 19, 2009 6:57 AM

EduGeek said:

We too think you must support server 2008 for full KMS activation. I have not found anything yet to make us upgrade to 2008 r2 majorly and considering you have ported it for 2003 2008 should definatly be included.

# November 20, 2009 1:39 AM

Cesar da Silveira said:

não consegui abaixar versão de 32 bits como eu faço? e como fazer pra instalar de 32 quando eu baixei de 64 bits?

# November 20, 2009 3:27 PM

Ted Way [MSFT] said:

The Key Management Service (KMS) for Office 2010 will be supported on Windows Server 2008 R2, Windows 7, and Windows Server 2003.  

Support for Windows Server 2008 and Windows Vista will not be available for Office 2010.  Those users running these solutions will have the following options:

• Migrate the KMS to Windows Serve 2008 R2

• KMS can be hosted on a Virtual Machine (VM) (Windows Server 2003 or Windows Server 2008 R2)

• Configure an additional KMS host (physical or VM) running Windows Server 2008 R2 to support Office KMS clients

Where can I get more information on this topic?

- Public information: http://technet.microsoft.com/office/ee691939.aspx .

- What’s New in Windows Server 2008 R2: http://www.microsoft.com/windowsserver2008/en/us/whats-new.aspx

- Top Reasons to Upgrade to Windows Server 2008 R2: http://www.microsoft.com/windowsserver2008/en/us/top-reasons.aspx

# November 20, 2009 10:23 PM

emad said:

i love the office 2010 but i cant activat it

# November 29, 2009 12:11 PM

Alejandro Manchamé said:

es muy interesante

# November 30, 2009 8:27 PM

Alejandro Manchamé said:

gracias

# November 30, 2009 8:36 PM

Alejandro Manchamé said:

necesito la activación, de lo contrario se me presentan problemas en mi equipo

# November 30, 2009 9:23 PM

neod454 said:

Yes, Windows 7 may be used as a KMS host to activate Office KMS clients.  However, only volume editions may be used (the Windows 7 for the corporate environment, not the Windows 7 retail editions you buy at the software store

# December 3, 2009 2:57 AM

ATHARAV said:

i want to see first later i will think about MsO-2010

             ATHARAV YADAV

              SARDARPUR DISST. DAHR M.P. INDIA

# December 3, 2009 10:26 AM

thomas acito said:

Usually I can work my way through weird occurances on my PC, owrkign with all this beta software can sometimes create pure quicksand. Anyway, I installed office 2010 beta via technet, this removed office 2007 as instructed. Once complete, I changed the product key as directed, it completed and I was instructed to restart the app. I was then asked to activate once again. It ALWAYS fails, same error. " A communication errr has occurred. Please verify that you have connectivity and try agasin.  Well needless to say this is false. cntrl/shift/Iprovides the code 701098 I have been trying this since day one of the release. I have also una nd re installed a number of times. I am a bit ...upset.  please help!

toma@tomacito.net technet subscriber.

# December 3, 2009 8:13 PM

Ted Way [MSFT] said:

@thomas acito

What OS are you running?  It might be easier to start a thread on the forum so it's easier to troubleshoot.

Thanks!

# December 7, 2009 2:20 PM

CJ said:

I am using Office 2010 beta on Windows 7, and when I try activating the product, I am getting an error the code is 0xC004F074

can you help figuring out what this error is about and how I can activate the product?

# December 8, 2009 2:56 PM

X said:

Wy CHuje

# December 8, 2009 3:44 PM

Ted Way [MSFT] said:

@CJ

1.) Most likely you will need to enter your MAK key.  Please follow the instructions on this page:

http://www.microsoft.com/office/2010/en/activation.aspx

2.) If you set up a KMS host, then you will need to have >5 computers attempt activation before activation is successful.

# December 10, 2009 2:20 PM

sumi said:

我想要的是更简单更方便的办公。

# December 13, 2009 1:18 AM

Luiz said:

Hi guys,

The MS webpage at http://www.microsoft.com/office/2010/en/activation.aspx provides the following activation keys, which worked for me. However I don't know if after I evaluate the Beta product (which I already sent some 8 or 9 improvement suggestions) I have to uninstall it or not.

I hope I don't have to pay for it since I am evaluating it at my house for a couple of weeks only to see if I can suggest it for use in my company, and this is not a commercial version!!! Somebody could answer me that?

Microsoft Project Professional 2010: CQYRY-3KBR3-JW34C-VGH7M-MQM49

Microsoft Office Professional Plus 2010: 22HGX-728MX-BBWX9-7BB8X-J96B4

Visio Premium 2010: PQCFB-YGXGC-TXB66-DH3VW-GCGYQ

# December 13, 2009 11:19 PM

Maximillio said:

I'm uninstalling the beta.  It's nice but I can't activate it.  The activation system looks like it's a three-ring circus, folks.  I'm seeing message after message all over the web that it flat-out doesn't work.  You people removed phone activation.  That's a nice cul-de-sac for us beta users.

I'm extremely disappointed.  It's almost like there's a fetish about licensing that's overtaking your ability to design a functioning product.  And what I'm reading about the KMS server tells me we likely won't be running Office 2010 at this organization EVER because we aren't ready to just jump in the 2008 R2 pool on our domain controllers.

I hate to be so harsh, but there is simply no excuse for shipping a beta that is so difficult to install and activate.  I have wasted hours with this and I am done.  It is destroying my productivity and I am learning nothing of use.

# December 14, 2009 7:32 AM

Ted Way [MSFT] said:

@Maximillio

Sorry to hear about your troubles with activation.  If you'd like, I'd be happy to try to work through them with you at the TechNet forum to identify what specific issue you were hitting.  Please start a thread here:

http://social.technet.microsoft.com/Forums/en/office2010volact/threads

# December 14, 2009 2:42 PM

Ted Way [MSFT] said:

@Luiz

You may use the Beta product for free until October 31, 2010.  After that, Office 2010 Beta applications will shut down automatically.

# December 14, 2009 2:43 PM

Jan Vaessman said:

Very Good

# December 17, 2009 5:29 AM

Outlaw said:

You can activate your Office 2010 beta on Windows Server 2008 (not the R2!!!) with the Key mentioned on:

http://technet.microsoft.com/en-us/office/ee691939.aspx

This should solve your problems.

Outlaw

# December 24, 2009 3:24 AM

prasad said:

how can i get the key

# December 29, 2009 6:52 PM

Lisa Whitmore said:

I can't get my volume to come on.

# January 2, 2010 1:28 PM

Ted Way [MSFT] said:

@prasad

You may go to the page specified in Outlaw's comment, or you may go to this page:

http://www.microsoft.com/office/2010/en/activation.aspx

# January 4, 2010 9:30 AM

ali said:

good

# January 7, 2010 2:13 AM

Richard said:

Is there a website that list all the products that are currently activated via the KMS?

Along with information and timelines to when new products will be avlible for(require)KMS avtivation?

Also know server Requierments moving forward (such as the need to replace my 2003 servers)to accomidate new products.

# January 20, 2010 8:16 AM

Ted Way [MSFT] said:

@Richard

Are you looking for Office or Windows information or both?  We will have this information when Office 2010 is released.  The recommendation is to move to Windows Server 2008 R2 to support an Office KMS host.

For Office, currently this is the list of products that can be activated by a KMS host:

- Suites:

Professional Plus

Standard

Small Business Basics

- Standalone products:

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project (Pro)

Project (Std)

Publisher

SharePoint Workspace

Visio (Prem)

Visio (Pro)

Visio (Std)

Word

# January 21, 2010 5:54 PM

Richard said:

Thanks Ted

I was looking for both or rather all. The question has been asked what in our environment is going to require KMS and how much infrastructure should we put in place now  to satisfy the growing need?

For our Vista we only  used test server that ran many application the box was rebuilt several times so we installed KMS on a virtual Windows 2003 server currently standalone.  

With the introduction of windows 7 we upgraded the KMS code and replaced the KMS key along with  adding second KMS server to the host for redundancy.

As we are now preparing for server 2008 and the requirement to test in multiple  domains, we needed to update our KMS to support the new server environment and also make DNS changes to work across multiple domains. The second KMS server was moved to a new host to minimize a single point of failure.

You now introduce Office 2010 as a KMS candidate…and likely more products will follow.

I guess what I am looking for is a site like www.EverythingYouNeedToKnowAboutKMS.com (not a real site) as a one shop stop to keep us informed of upcoming enhancements, patches, updates and requirements.

# January 22, 2010 5:35 AM

Ted Way [MSFT] said:

@Richard

You ask a very good and valid question, and the volume activation site is a good starting point:

http://technet.microsoft.com/en-us/windows/dd197314.aspx

The Office site will be updated when Office 2010 is released:

http://technet.microsoft.com/en-us/office/ee691939.aspx

We're working to consolidate our documentation regarding activation.  As to whether more Microsoft products will begin using KMS and MAK, I honestly don't know.

For now, I suggest using WS 2008 R2 as your KMS host so that it can support both Windows and Office.

# January 27, 2010 2:54 PM

raymundo junior said:

muito bom

# February 1, 2010 7:11 PM

G.R.Kanthraj said:

Sir,

I am a teacher in Bangalore, India, i don't know how you allowed me install this MSoffice 10 beta version, now it giving trouble for activation, if you help me i will continue or i will remove this

# February 2, 2010 11:27 PM

Ted Way [MSFT] said:

@G.R.Kanthraj

Sorry to hear that you are having activation issues.  What product did you install?  Was it Professional or Professional Plus?

Could you please go to TechNet and start a new post there?  That way it'll be easier to help you.  Thanks!

http://social.technet.microsoft.com/Forums/en/office2010volact/threads

# February 3, 2010 2:56 PM

Richard said:

Thank you

# February 5, 2010 9:07 AM

moussa said:

Activate Office 2010

Enter a MAK key and quickly use Office 2010

If you have already registered for the Beta download, you can retrieve your MAK key by clicking "Get Started Now" on one of the following pages and then logging in with your LiveID. Once you log in, you will not be prompted to re-register.

Microsoft Office Professional Plus 2010 Beta

Microsoft Project Professional 2010 Beta

Microsoft Visio Premium 2010 Beta

If you have already downloaded Office 2010 Beta, you can activate the installation immediately by using the relevant MAK license key listed below.

Office Professional Plus 2010 Beta

22HGX-728MX-BBWX9-7BB8X-J96B4

Project Professional 2010 Beta

CQYRY-3KBR3-JW34C-VGH7M-MQM49

Visio Premium 2010 Beta

PQCFB-YGXGC-TXB66-DH3VW-GCGYQ

Set up a KMS host for Office 2010 activation

Go to the Office 2010 KMS host setup page for instructions

# February 9, 2010 1:12 PM
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