Update Notifications and Install-at-Shutdown Behavior

re: Update Notifications and Install-at-Shutdown Behavior

bitzie — Sat, 27 Jun 2009 06:57:30 GMT

I've seen this myself on an older Acer Travelmate where the yellow icon disappeared, and when I went to shut down the system, patches were ready to be installed and I didn't realize due to the fact that the yellow icon was missing that the machine was in a "Shut down and install patches" mode. For those that report that there is no shut down and install patches notification at all, there's no way in the log files to confirm or deny this claim.

In a normal download (non regulated) time that yellow icon never goes away as the patches begin to download and trickle down in the background. The problem lies in these heavy months where the patches are regulated and stop trickling down. Due to the fact that no icon shows up, I know in my own personal case, I was totally not expecting patches ready to be installed via the shut down button.

With all due respect you say to call support but about a year or so ago I tried and got very frustrated by the process. Getting past level one is not easy. Given the fact that this mostly occurs on consumer machines (not behind WSUS or other patching mechanisms) getting through to support when the computer is an OEM, when it's not exactly due to security patches, bottom line, it's not easy to get this looked into.

There are historical reports of this in the Windows Update newsgroups as well.

This isn't new, it's been around for awhile. The trigger is when you are regulating patch traffic.

re: Update Notifications and Install-at-Shutdown Behavior

bitzie — Tue, 07 Jul 2009 11:10:08 GMT

You don't have a contact box button so I'll post here. I have looked at several windowsupdate.log files of people reporting this issue and so far they have all been set to "notify me".

Can you email me at sbradcpa-at-pacbell.net. I strongly feel that there is a bug in the windows update notifying in the system tray.

Calling support is not efficient when I can talk regarding the issue to someone in a position to better understand the issue.

Please, I'd like to help Microsoft customers trust the patching process better than they do.

re: Update Notifications and Install-at-Shutdown Behavior

bday — Fri, 17 Jul 2009 02:43:16 GMT

Not the most appropriate place to ask, but can you please look into why it seems BITS won't download any Windows Updates if 1 NIC in a NIC team is disabled or has it's network cable unplugged even though the other NIC is fine. Just found that out today on Server 2008 SP2 64-bit on a HP DL360 G6.