Reverse Number Lookup and Dealing with Legacy PBX

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Thu, 21 May 2009 22:51:10 GMT

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Reverse Number Lookup and Dealing with Legacy PBX

Office Communications Server Team Blog — Fri, 05 Jun 2009 18:57:05 GMT

One of our consultants in the UK, Paul Brombley did a write up on a deployment and how they dealt with...

re: Reverse Number Lookup and Dealing with Legacy PBX

Carlo — Mon, 15 Jun 2009 20:54:30 GMT

Nice post. When you create your location profile for mediation server specifically, I am assuming you must name it the netbios name of the mediation server itself for it to work correctly? In your example, "ReadingMediationServer" Is this correct? If so then these rules will be applied for all inbound calls from the gateway to the Mediation Server. For outbound calls, I'm assuming that the users' set Location Profile NormRules will only be applied and not the Mediation Server specific rules?

Thanks

re: Reverse Number Lookup and Dealing with Legacy PBX

Paul Brombley — Tue, 30 Jun 2009 13:51:07 GMT

The location profile for the Mediation server can be called anything. There are no specific rules. The only time the name of the Location Profile matters is when tying up with Exchange UM.

re: Reverse Number Lookup and Dealing with Legacy PBX

Jason Shave — Wed, 15 Jul 2009 18:33:46 GMT

The only problem with this scenario as I understand it is that missed call notifications and voice mail notifications only contain the original phone number from the SIP INVITE.

In other words, you can't perform click to dial on these "raw" numbers unless you have normalization rules to handle them.

For example, if a call comes in as a SIP INVITE from "7805551212" here in North America, we can use an inbound normalization rule at the Mediation server to change it to "+17805551212" however the missed call notification will show "7805551212" only.

re: Reverse Number Lookup and Dealing with Legacy PBX

Reverse Lookup Guru — Tue, 01 Sep 2009 20:19:18 GMT

That was insanely informative, and I'm going to read through it again just to make sure that I got everything. Thanks!