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Microsoft Online Services Team Blog

Technical discussions on the Microsoft Online Services and the various aspects of each of these services.
Send and Receive POP E-Mail with Exchange Online

Exchange Online now supports POP e-mail, so you can send and receive Exchange Online e-mail using any  POP e-mail client. For information about other recently announced features, see Service Update: October 2009 Release Availability, Features Announced.

 

NOTE: POP e-mail does not provide Free/Busy, presence, calendar, tasks, and other rich features normally associated with Exchange Online e-mail. Additionally, POP e-mail access cannot be enabled for Deskless Worker accounts.

Prerequisites

·         If you are a Microsoft Online Services administrator, you can contact Microsoft Online Services Technical Support to request POP service, and provide them with the list of e-mail addresses to POP enable. You can specify a list of individual mailboxes or every mailbox in your organization. You can track the status of your service request on the Support tab of the Microsoft Online Services Administration Center.

·         Any POP e-mail client.

·         Microsoft Online Services user account with a Standard (not Deskless) Exchange Online license.

·         Port 995 in through your company’s firewall.

 

Configuration

When Support notifies you that POP e-mail has been enabled, follow your POP e-mail client instructions to configure your e-mail client. You’ll need to provide the following information:

·         Port number: 995

·         Security protocol: SSL

·         User account: For example, jim@example.com

·         User account password

·         POP Server: select from POP Servers by Location table below.

          

NOTE: If you want Exchange Online to keep a backup of your e-mail, select the configuration option that allows you to keep your e-mail messages on the server.

 

POP Servers by Location

Asia Pacific (APAC)

pop.mail.apac.microsoftonline.com

Europe, the Middle East, and Africa (EMEA)

pop.mail.emea.microsoftonline.com

North America

pop.mail.microsoftonline.com

 

Comments

Rich said:

Is POP3 access available to users with Exchange Online Deskless Worker Standard licenses?

# November 3, 2009 10:10 AM

JimGlynn said:

Good question Rich. I did a little research and learned that POP enablement is NOT available to Exchange Online Deskless Worker licenses. I filed a bug to update our documentation.

Thanks for asking!

JRG_MSFT

# November 3, 2009 11:04 AM

Casey Gregoire said:

Can we ever expect IMAP access?

# November 9, 2009 8:22 AM

peter said:

This is working great for incoming mail, but what are the outgoing settings (server/port)?

# November 9, 2009 10:18 AM

Juan said:

POP3 access enables troubleshoot received messages? I can not access POP3 pst file recovery

# November 11, 2009 10:45 AM

GrahamC said:

"Send and Receive POP E-Mail"

So is there an SMTP server that can be used so that the POP client is able to send emails?

# December 3, 2009 12:35 PM

Miles Atkinson said:

I've been informed that POP3 access with an SMTP domain set to "External Relay" is not a supported configuration.  This is a problem for us as we plan to share users between BPOS and an internal mail server.  

POP3 access is necessary for us as it's not possible to have Outlook 2003/2007 connected to different Exchange servers at once - we use email simultaneously from our own and our clients mail systems.

# December 8, 2009 12:08 AM

Stuart said:

We have an existing internal application that sends email notifications using POP3. The sender is not a real mailbox though.

Can we configure this application to send mail through Exchange Online, even though the sender address doesn't exist? If so, do I just need to provide authentication details for any other valid user? If not, does this mean I need a full user license just for that application?

Thanks

# December 9, 2009 3:19 AM
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