Cannot Create a User in the Microsoft Online Services Administration Center
There are currently two situations that may prevent you from creating a user account in the Microsoft Online Administration Center:
· You cannot access your company’s Live Meeting Conference Center.
· You are creating a user account with the same e-mail address as the one used to register with Microsoft Online Services.
Live Meeting Is Not Available
User account creation currently requires access to your company’s Live Meeting Conference Center. If the Conference Center is offline for maintenance or can’t be reached for some other reason, user account creation will fail. In this situation, please wait several hours before trying again to create the user account. This dependency will be removed before Microsoft Online Services is released.
User Account E-Mail Address Cannot Be Reused
Microsoft Online Services currently does not support creating a user account with exactly the same e-mail address as the one used to register with Microsoft Online Services. For example, if you use Jim@contoso.com when you register with the Microsoft Online Services Customer Portal and you try to create a new user account with the same e-mail address, creation of this user account will fail. If this occurs, contact Microsoft Online Services Technical Support. They will be able to help you create this user account. This issue will be resolved before Microsoft Online Services is released.
