ms datacenters : IT Infrastructure

Rolling out the Green Carpet for Dublin’s Neighbors

msdcblog — Mon, 26 Oct 2009 07:01:00 GMT

A few weeks back we had the privilege of hosting a data centre visit and tour for the residential neighbours of the Dublin data centre. Given the long projected lifespan of our new facility, we’re going to be neighbours for a long time, and so we felt...(read more)

How Microsoft is Securing the Cloud Infrastructure and Our Data Centers, Part 2

msdcblog — Tue, 09 Jun 2009 00:57:00 GMT

The release last week of our white paper on Securing Microsoft’s Cloud Infrastructure generated a lot of discussion in the industry, which was our intent. We wrote the paper in part to communicate our practices to customers concerned about security in the cloud environment and to generate a healthy dialogue within the industry in order to share best practices for creating more secure cloud-based services.

Pete Boden, general manager of our Online Services Security team, posted a blog today providing more detail in response to questions we've gotten since we released the paper. Give it a read to learn more about Microsoft's history in online services and security, and how that history led to our Information Security Program that has been independently certified by British Standards Institute (BSI) Management Systems America as being compliant with ISO/IEC 27001:2005.

How Microsoft is Securing the Cloud Infrastructure and Our Data Centers

msdcblog — Thu, 28 May 2009 23:45:00 GMT

Companies considering moving their IT operations to the cloud are understandably concerned about security, privacy, reliability, and operational controls. To address these concerns and help share best practices with the rest of the industry, the Online Services Security and Compliance (OSSC) team within the Global Foundation Services group that supports Microsoft’s cloud infrastructure has published a white paper titled: Securing Microsoft’s Cloud Infrastructure

Our Online Services Security team is led by Charlie McNerney, GM, Business & Risk Management, who has posted a blog today describing how our coordinated and strategic application of people, processes, technologies, and experience with consumer and enterprise security has resulted in continuous improvements to the security practices and policies of the Microsoft cloud infrastructure.

And you can find more information on our strategic vision for Microsoft’s infrastructure at our Global Foundation Services web site.

Microsoft’s Top 10 Business Practices for Environmentally Sustainable Data Centers (celebrating Earth Day)

msdcblog — Tue, 21 Apr 2009 10:00:00 GMT

How to Reduce Energy Consumption, Waste, and Costs while Increasing Efficiency and ROI

What does environmental sustainability mean to data centers, industry operators, and IT businesses? A lot of managers in these areas may barely notice the Earth Day global event on April 22 as they struggle to support their businesses in the face of budget cuts and uncertainty about the future. But the fact is, being “lean and green” is good for both the business and the environment, and organizations that focus their attentions accordingly will see clear benefits. Reducing energy use and waste improves a company’s bottom line and boosting the use of recycled materials is a proven way to demonstrate good corporate citizenship to your customers, employees, and the communities you do business in.

That said, with so much on the plates of data center and IT professionals these days it isn’t always easy to know where to begin in moving to greener and more efficient operations. With that in mind—along with Microsoft’s commitment to share best practices with the rest of the data center industry—we asked some of the senior members our Global Foundation Services’ Infrastructure Services team to send us their top ten best business practices for environmentally sustainable data centers and IT.

Their favorite practices are reflected in our new “Microsoft’s Top 10 Business Practices for Environmentally Sustainable Data Centers” paper.

You can explore other data center resources on our GFS web site here.

Microsoft announced in March 2009 that it is taking a proactive corporate approach to reduce our carbon emissions per unit of revenue by at least 30 percent below 2007 levels by 2012. The data centers managed by GFS are a significant component of Microsoft’s carbon footprint, and our organization plays a vital role in Microsoft’s efforts to meet this corporate goal.

As you’ll read in the list of best practices we’ve compiled, companies can make major gains in energy efficiency by increasing server utilization and moving to virtualization, plus you can employ a wide range of smaller initiatives that collectively add up to significant gains. Microsoft has been using these practices for several years now and found that in addition to helping us protect the environment, they make best use of our resources and help us stay tightly aligned with our core strategies and goals. We hope they work for you as well.

Below is an overview of the best practices list.

1. Provide incentives that support your primary goals.

2. Focus on effective resource utilization.

3. Use virtualization to improve server utilization and increase operational efficiency.

4. Drive quality up through compliance.

5. Embrace change management.

6. Invest in understanding your application workload and behavior.

7. Right-size your server platforms to meet your application requirements.

8. Evaluate and test servers for performance, power, and total cost of ownership.

9. Converge on as small a number of stock-keeping units (SKUs) as you can.

10. Take advantage of competitive bids from multiple vendors to foster innovation and reduce costs.

Beyond the business practices listed above, Microsoft’s data center team is taking significant steps in four areas important to environmental sustainability:

· Using recycled resources whenever practical: The Microsoft data center in San Antonio, Texas, for example, uses approximately eight million gallons of recycled water a month from the city’s waste water system during peak cooling months.

· Using renewable resources whenever available: In the process we have developed for deciding where to build our data center facilities, renewable energy sources play a key role. For instance, the Microsoft data center in Quincy, Washington, uses 100 percent renewable hydropower from the Columbia Basin River. The San Antonio facility obtains part of its electricity from wind power. And the company’s Dublin, Ireland, data center will use outside air for cooling, thus reducing the need for energy-intensive coolers.

· Reducing waste in operations: One example of Microsoft’s focus on reducing waste is the company’s transition to using standard shipping containers to house thousands of servers apiece. Ordering servers by the truckload eliminates the need for large amounts of packaging and other materials previously required when servers were delivered individually or in racks.

· Actively participating in industry environmental groups: Microsoft plays leadership roles in Climate Savers Computing Initiative and The Green Grid—industry organizations focused on improving computer systems and data center energy efficiency and establishing a standard methodology for measuring Power Usage Effectiveness (PUE) accurately and consistently. We also feel it’s important for us to openly share information and best practices around data center energy efficiency, because we believe the data center industry needs to work together to make dramatic gains toward environmental sustainability.

The teams that contributed to this white paper are represented by our power and cooling architect Christian Belady, our distinguished engineer Dileep Bhandarkar, our Data Center Services director Daniel Costello (“the father” of our Generation 4 modular data center vision and the leader of the team of engineers that created it), our Data Center Software Services general manager Jawaid Ekram, and myself.

Their backgrounds include expertise in data center electrical and mechanical engineering, power and cooling architecture and design, research and development, and business operations and administration. It has been my distinct pleasure to work with and lead these subject matter experts and to share their thoughts with the industry via our blogs and participation in industry events.

Arne

Arne Josefsberg,

General Manager of Infrastructure Services

Global Foundation Services

What’s the Upside to a Downturn? Recessions Heighten Focus on Efficiency!

msdcblog — Wed, 04 Feb 2009 21:01:00 GMT

By Christian Belady

What’s the upside to a downturn? As the economy shrinks and budget and program cutting expands throughout our industry, how can data center facility and IT infrastructure teams identify opportunities that create value for their companies? In other words, how do we emerge stronger from a recession? For most business services professionals (people in any organization for that matter), acknowledging inefficiencies is the first step towards taking action, and with action comes insight, evidence, and real options. Like any well-managed business, we routinely check our assumptions and planning needs against our assessment of the economic environment. As part of this process, we look at many scenarios and options to improve efficiencies, reduce costs, and increase the return on our investments.

We have spoken at many conferences in the past couple of years and shared our experiences and ideas on how this industry could collectively improve to become more efficient, in part by reducing our carbon footprint. The uncertainty presented in our industry today – regarding the environment, the economy, and how people react to change – reconfirms the importance of developing a data center strategy that can react to unpredictable and dynamic business needs. In this blog we would like to share some of our experiences over the past couple years and the lessons we’ve learned about how to measure and increase efficiency.

We’d also like to turn up the dial on our invitation to the rest of the industry to work together with us in these areas. An important example involves our belief that data centers could operate at much higher temperatures, which would end much of the need for expensive, energy inefficient cooling equipment. To that end we urge all companies to encourage ASHRAE to further open its recommended operating temperature ranges beyond the adjustments they recently made. Additionally, if we all work towards recommending improvements to hardware specifications, server manufacturers could increase the efficiency of their products. With so much at stake--both in helping our companies through difficult financial times and in protecting our global environment--it’s time to work together. We should be striving to run more efficiently as an industry, not just as separate corporations.

Sharing Microsoft’s Energy Efficiency Best Practices for Data Center Operations

So what are some of the elements in our efficiency program that have reduced our needs? Here are some examples:

1) To begin with, we applied our own best practices on energy efficiency that we published about a year ago. These were all things that we felt were pretty important for foundational improvement in our data center operations efficiency. They included:

1. Engineer the data center for cost and energy efficiency

2. Optimize the design to assess multiple factors

3. Optimize provisioning for maximum efficiency and productivity

4. Monitor and control data center performance in real time

5. Make data center operational excellence part of organizational culture

6. Measure power usage effectiveness (PUE)

7. Use temperature control and airflow distribution

8. Eliminate the mixing of hot and cold air

9. Use effective air-side or water-side economizers

10. Share and learn from industry partners

2) We also invested in a team led by computer industry veteran Dr. Dileep Bhandarkar (a distinguished engineer in our organization), to optimize our server performance, cost, and power. These technologists are turning over every stone to squeeze efficiency out of our hardware. The focus has been on working with hardware suppliers to increase the efficiency of power supplies and right-size the system, including the processor, memory, and storage. More importantly, the team has focused on selecting hardware based not only on total cost of ownership but also on the best performance per watt for the particular application. As a result we have seen a 13% drop in average server power in operations, driven by an even steeper drop in power for the servers we added in the past year. During that same period, interestingly, ASHRAE power curves actually showed an increase in server power by 4%.

3) But perhaps the overarching thing that drove the above elements was when we changed our internal chargeback model about 1.5 years ago from charging for space to charging for power allocated/consumed. We presented on this for the first time in July 2008 to the EPA. This proved to help reduce energy and also reduce carbon emissions. We later blogged about this and how efficiency is not only a technology problem but perhaps even more a behavior problem. If you are interested in more details on how we do our chargeback models, visit our Power of Software blog on this topic.

4) Also, it’s in our DNA to use software—especially Microsoft software—to achieve our goals. Virtualization technology such as Hyper-V and our new Windows Azure platform in Windows Server is being utilized to reduce energy use, and using Microsoft System Center management products to improve efficiency throughout our operations. The purpose of this blog isn’t to promote these products, and we realize many data centers are built on other platforms. But the point is that smart use of software can give you a lot more bang for your hardware buck, and at the same time help you make significant gains in reducing your carbon footprint.

So our key takeaways from this experience are:

1) All of the best practices and technology we are pursuing help improve efficiency and reduce carbon footprint, but only if adoption occurs. As we have seen within the industry, adoption has been slow. However, with the right incentives, adoption can and will happen.

2) Our chargeback models provided incentives that improved efficiency far beyond our expectations and drove our total mega watt needs for our operations much lower than expected.

3) New software solutions are enabling data center teams to make dramatic efficiency improvements, primarily in the areas of virtualization, automation, and streamlined management functions. Moving to new software may be a tough sell in this economic climate, but the right products will make the purchases well worth the investment.

We feel it’s important for us to openly share information and best practices around energy efficiency because we believe the data center industry as a whole needs to work together in order to make the dramatic gains needed to make a difference for our companies and the planet. We invite other data center teams to explore our best practices and approaches, enhance them with your own, and apply them in your situation as you see fit.

We certainly don’t pretend to have all the answers, and we’re very interested in considering approaches that have worked for other companies, or ideas that may bear fruit in the future. The data center industry is an exciting place to work right now because there is so much focus on what we do and so much opportunity for our work to make the world a better place—whether that’s by reducing our carbon footprint and the amount of water we use, or by enabling further advances in online services that take our societies to new levels of collaboration and opportunities for all.

Please join us in sharing information about what your company or team is doing to increase efficiency, or comment on the opinions we’ve expressed here, so that we can engage in a dialogue that benefits us all.

Thank you, in advance, for helping to advance the industry as a whole.

Also, be sure to visit our team’s blog in a couple of weeks when Daniel Costello, director of Research & Engineering, will be sharing more information on how we are advancing our efficiency best practices within our Generation 4 Modular Data Center plans.

/cb

Christian Belady, power and cooling architect, Global Foundation Services, Microsoft