ms datacenters : Data Center

Presenting our Datacentre Strategy at Tech-Ed EMEA

msdcblog — Wed, 04 Nov 2009 19:41:00 GMT

Just a short post to let you know that I’ll be in Berlin for Tech-Ed EMEA from November 9 - 13 and I hope to see some of you there. I’ll be providing deeper insight into our new Dublin and Chicago datacentres, including our approaches to delivering on the scale and efficiency required to meet the capacity to support Microsoft’s global Software+Services and cloud computing business objectives.

I’ll be delivering two sessions:

· ITS207 – Microsoft Data Centres: From Buildings to Building Blocks

o In this session I’ll be providing the audience with a virtual tour of our new datacentres in Chicago and Dublin, exposing the evolution from traditional colocations to our Generation 3 mega-data-centres. I’ll talk about the design goals of these two facilities and will provide some insight into our upcoming Generation 4 modular datacentres, and our mission to deliver breakthroughs in flexible, highly efficient scale.

· MGT19-IS – Microsoft’s Mission for Efficient Datacentres

o This session will focus on the broader aspects of Microsoft’s efforts to improve the efficiency of our datacentres across the globe, as well as pointers to resources and tools that any datacentre operator or IT manager can take advantage of. Additionally, I’ll invite the audience to share their own ideas, questions and experiences in managing the capacity, scale and efficiency of their datacentre capacity. I’m really looking forward to this discussion.

More information on Tech-Ed EMEA can be found at http://www.microsoft.com/europe/teched/ Tech-Ed is a good venue for any and all technology professionals interested in exploring a broad set of current and upcoming Microsoft technologies, tools, platforms, and services.

Whether you can make it to these sessions or not, I’m looking forward to seeing you in Berlin. Feel free to tap me on the shoulder and say hello.

Catch you again shortly,

John Dwyer,

International Data Centre Manager

Global Foundation Services, Microsoft

Rolling out the Green Carpet for Dublin’s Neighbors

msdcblog — Mon, 26 Oct 2009 07:01:00 GMT

A few weeks back we had the privilege of hosting a data centre visit and tour for the residential neighbours of the Dublin data centre. Given the long projected lifespan of our new facility, we’re going to be neighbours for a long time, and so we felt...(read more)

Change is Driven by Competition and Constraints

msdcblog — Tue, 21 Jul 2009 15:34:00 GMT

I recently participated in a Podcast for InsideHPC.com with a discussion on “the differences on going green in general IT and going green in HPC” which John West put so eloquently (go to Episode 2: IT, HPC, and where the twain shall meet at http://tinyurl.com/m7ku4m). I found this to be an interesting discussion for several reasons.

First, as many of you know, I have been saying for over a decade now that efficient computing will be a differentiator. I believe this is true now more than ever before. In this economy, capital resources are constrained to levels organizations have never seen before. As I stated in the Podcast: that is where the opportunity lies. I incorrectly quoted my favorite inventor Thomas Edison as saying “Innovation only occurs with constraints.” What he really said was “Discontent is the first necessity of progress” and it was actually Mike Heffernan (High Tech Visionary) that stated “The absence of constraints is the death of creativity.” So what I said in the Podcast captures the intent for both of these visionaries. The constraints the economy has place on IT budgets has driven innovation through necessity. For enterprises and cloud services businesses such as ours, we have to drive costs down since margins are tighter than ever before. Similarly, HPC is facing less funding but its computation needs are exploding -- resulting in focus on efficiency and innovation to meet needs with smaller budgets. It’s really quite exciting to see businesses being more proactive in this climate.

Second, I have spoken about the fact that at Microsoft, as with our competitors, we are driving towards hyper-efficiency and moving away from acquiring general purpose servers. Clearly our business focus over the past couple of years for our business has been to reduce cost by right sizing to our needs. Anything that is not needed is stripped to improve efficiency and reduce cost. I did not think of this before, but Steve Cumings made the statement that HPC is requiring the same.

Finally, Pat Tiernen said something which I believe is very important. “If it will improve your business anyway, why not do it.” He is absolutely right. It’s astounding to me that organizations aren’t naturally trying to become more efficient just for the simple reason that it will drive costs down. Why is it that utility companies need to be giving incentives for people to save money? Look at PG&E, I simply applaud Mark Bramfitt for leading the charge in this space. He gives you money to save money. What a concept. J

So in the end, ultimately, the economic constraints put on us as an industry will finally provide the motivations to drive towards efficiency. It’s not about differentiation any more, it’s about survival. There is no stronger incentive than that.

Christian Belady, Principal Infrastructure Architect

Global Foundation Services

Microsoft’s Infrastructure Services Team Welcomes Kevin Timmons

msdcblog — Mon, 22 Jun 2009 17:00:00 GMT

Building an organization around exceptional leaders with the deepest industry expertise is core to how we evolve our Global Foundation Services organization. One such leader is Kevin Timmons, who joined Microsoft Global Foundation Services (GFS) today to head up our Data Center Services organization. Kevin brings a wealth of knowledge and passion in this space, most recently serving as vice president of Operations at Yahoo!, where he led the build-out of their data centers and infrastructure. Before that he was a director of Operations at GeoCities, and prior to that he served as a senior software engineer at Marconi Dynamics.

Kevin is known as a hands-on leader with a great grasp on the issues in his field and a keen interest in increasing energy efficiency. One of the key ways he has approached that challenge was by closely measuring efficiency at each data center and using PUE (Power Usage Effectiveness) as a key metric—a strategy that helped build more efficient data centers. Kevin also brings valuable experience and know-how in the field of data center site selection. Anyone familiar with our areas of focus in Microsoft data centers, especially around environmental sustainability, will recognize the great fit Kevin’s experiences bring to the team. In sitting down with him and exploring these areas in depth, I’ve become increasingly excited about the industry experience Kevin brings to our team.

In addition to bringing Kevin on board, we’ve recently restructured our Infrastructure Services team within GFS. In mid May we aligned the organization around five teams: Shared Infrastructure, Programmable Infrastructure, Platform Hardware and Standards, Global Network Services, and the Data Center Services team that Kevin now heads up. These changes will help us align our teams with Microsoft’s evolving cloud computing business and position our infrastructure for the upcoming year and beyond. We look forward to sharing more about these teams in upcoming postings.

Arne

Arne Josefsberg,

General Manager of Infrastructure Services

Global Foundation Services

How Microsoft is Securing the Cloud Infrastructure and Our Data Centers, Part 2

msdcblog — Tue, 09 Jun 2009 00:57:00 GMT

The release last week of our white paper on Securing Microsoft’s Cloud Infrastructure generated a lot of discussion in the industry, which was our intent. We wrote the paper in part to communicate our practices to customers concerned about security in the cloud environment and to generate a healthy dialogue within the industry in order to share best practices for creating more secure cloud-based services.

Pete Boden, general manager of our Online Services Security team, posted a blog today providing more detail in response to questions we've gotten since we released the paper. Give it a read to learn more about Microsoft's history in online services and security, and how that history led to our Information Security Program that has been independently certified by British Standards Institute (BSI) Management Systems America as being compliant with ISO/IEC 27001:2005.

How Microsoft is Securing the Cloud Infrastructure and Our Data Centers

msdcblog — Thu, 28 May 2009 23:45:00 GMT

Companies considering moving their IT operations to the cloud are understandably concerned about security, privacy, reliability, and operational controls. To address these concerns and help share best practices with the rest of the industry, the Online Services Security and Compliance (OSSC) team within the Global Foundation Services group that supports Microsoft’s cloud infrastructure has published a white paper titled: Securing Microsoft’s Cloud Infrastructure

Our Online Services Security team is led by Charlie McNerney, GM, Business & Risk Management, who has posted a blog today describing how our coordinated and strategic application of people, processes, technologies, and experience with consumer and enterprise security has resulted in continuous improvements to the security practices and policies of the Microsoft cloud infrastructure.

And you can find more information on our strategic vision for Microsoft’s infrastructure at our Global Foundation Services web site.

Designing Generation 4.0 Data Centers: The Engineers’ Approach to Solving Business Challenges…continued

msdcblog — Mon, 04 May 2009 10:01:00 GMT

Part # 2

(A couple of years ago, when our Data Center Services’ Research & Engineering team within Microsoft’s Global Foundation Services (GFS) group kicked off the Generation 4.0 Data Center design project, we began with the question of: What are the primary business challenges facing data center deployments today? ) Here’s the rest of the story….

Question Everything

Often the application of technology involves as much innovation as the technology itself. Rather than reinvent the wheel we looked at our industry’s journey thus far. We started by questioning everything up to and including the roof and the very definition of a data center. With a lot of prior art in modularization, some of which has already been applied to the IT industry, we saw a good fit. The military has been deploying portable ground stations with IT servers and communications equipment for decades. And for some time now telecom companies have deployed pre-manufactured buildings which are then assembled on site as central offices.

As part of our design project we met to discuss the modular solution space with a group of folks from our Infrastructure Services team within GFS , including members of our hardware, data center operations, development, engineering, risk management, and security teams, as well as our internal product groups. (The original Gen 4.0 team from the two-day session is 100 percent intact and still working at Microsoft, by the way.) We knew we could modularize the server room, which we now call Server PACs. The challenge became how to modularize the entire facility. So we created other PACs: Generator PACS, Medium Voltage Switchgear PACs, UPS PACs, etc. Next, we developed the system electrical one-line diagrams and mechanical schematics for our four data center classes.

Then we had to take these single lines and schematics and break them into logical modules for the components to reside in. This may seem easy but represents a shift in thinking from a building where, for instance, we would have a UPS room and associated equipment and switchgear manufactured by multiple vendors and put it physically in sometimes separate modules. The challenge became how to shift from a traditional construction mindset to the new, modularized manufacturing mindset. Maintainability is a large part of reliability in a facility, and became a key differentiator between the four classes. Our A Class infrastructure, which is not concurrently maintainable and is on basically street power and unconditioned air, will require scheduled downtime for maintenance. The cost, efficiency, and time-to-market targets for A Class are very aggressive and a fraction of what the industry has come to see as normal today. We realized that standardization and reuse of components from one class to the next was a key to improving cost and efficiency. Our premise was that the same kit of parts (or modules) should be usable from class to class. These modules (in this new mindset) can be added to other modules to transition within the data center from one class to the next.

Standardize to Differentiate

With the standardization of a kit of modular parts it is possible to supply different types of facilities—large-scale, mega-data centers and edge or mini-data centers—from the same supply chain. A pre-manufactured set of solutions can thus reduce costs through economy of scale. Traditionally, because of network and site service costs it has been more cost effective to deploy 40 megawatts of capacity in a single location than to build 40 individual 1-megawatt facilities. In a pre-manufactured model that isn’t necessarily the case. The use of a production-line approach, while at the same time simplifying interconnections through the right modularization of the components, can drive costs down for mini- as well as mega-data center facilities. Of course the fixed costs of site development must be considered, but we are finding that the production-line approach is significantly narrowing the difference in cost per megawatt for mega- and mini-data centers.

We realize that innovation will come from many sources, and so we are partnering with technology leaders in the vendor community, as well as our customers, to help drive and deliver the benefits of this new approach. We believe it is crucially important to develop this technology now due to the many constraints on our environment and economy globally. However, we do not have unlimited resources to drive this alone. Through industry partnership and collaboration we will be able to accelerate the adoption of modular data centers and deliver the benefits of technology, software, and services to more people.

Imagine the possibilities of bringing affordable computing to corners of the world that have no power or IT grid to speak of today. This could be done using modular power plants such as fuel cells and modular data centers in partnership with wireless technology where there is a lack of existing infrastructure (for example). Applications could become virtual in the local modular data center, or the cloud, and the thousands of services and applications it holds could be provided via low-cost devices. Great opportunities like being able to provide a $100 or a lot less laptop (or new access devices not yet invented) per child could then be achieved sooner. A modular data center could quickly be deployed to support millions of virtual applications and at the same time access the power of the Internet and cloud services for a large population that does not have that opportunity today. Personally, I am very excited about these possibilities and believe I am fortunate to be working on this technology at this time.

We look forward to continued collaboration with our industry participants.

You can read part 1 of this 2 part series in my earlier blog on April 29, 2009

/dc

Daniel Costello, director of Data Center Services

Global Foundation Services

Daniel Costello is the director for Data Center Services at Microsoft, responsible for data center research and engineering, standards and technologies, data center technology roadmap, Generation 4 data center engineering, data center automation and integration with IT hardware, operating systems and applications. Daniel works closely with Microsoft Research on proof of concepts in support of the data center of the future and manages a team of facility engineers and service architects.

Designing Generation 4.0 Data Centers: The Engineers’ Approach to Solving Business Challenges

msdcblog — Wed, 29 Apr 2009 09:00:00 GMT

Part 1:

A couple of years ago, when our Data Center Services’ Research & Engineering team within Microsoft’s Global Foundation Services (GFS) group kicked off the Generation 4.0 Data Center design project, we began with the question of: What are the primary business challenges facing data center deployments today?

Challenge #1: Time to Market

We kept coming back to a couple of leading issues. The first focused on time to market and meeting a variable demand profile. The issue is simple: it takes months to years to build data centers, but sometimes businesses need to move faster.

This issue isn’t entirely new, of course. When we designed our Chicago facility we made significant gains in this area by devoting more than half the facility to housing containers that served as modularized server rooms, or Pre-Assembled Components (PACs). Server PACs dramatically reduce time to market because they are assembled at the same time as the site infrastructure and building for the data center. When the site preparation is complete all we have to do is roll the containers into the new facility, connect a few cables, and we’re up and running.

This advance was the heart of our Generation 3 data center. While we saw it as a great step forward, it almost immediately led us to ask ourselves whether we could take the gains even further by modularizing the entire facility. That led us to the crux of Generation 4, where we created further PACs: Generator PACS, Medium Voltage Switchgear PACs, UPS PACs, etc. By moving to PACs for all these key data center systems, we created a design where almost everything we need to add new capacity can be pre-assembled in parallel and then brought together in a matter of weeks. The fact that the components all come in their own modular containers eliminated the need for much of the on-site construction—which can be the most time-consuming, expensive, and environmentally unfriendly element of building a data center.

Perhaps most importantly, with Generation 4 we can quickly add capacity incrementally in response to demand. Gone are the days when we had to wait 12-18 months for a large data center to be built, only to use a small portion of its capacity while we waited for demand to catch up to capacity. In short, our Generation 4 design delivers a revolution in terms of time to market that the data center industry has never seen before.

Challenge #2: Cost

The next business challenge (after time to market) is cost. We looked at several areas impacting cost, capital efficiency, and return on invested capital (ROIC), which affects cash flow and is calculated using Net Present Value (NPV). Capital outlay itself is now widely measured by our industry in dollar value ($) per watt, versus square foot.

Operational costs that impact Cost of Goods Sold (COGS) are measured in $ per kilowatt per month and are impacted largely by depreciation, energy costs, and operations staffing. A couple of years ago we moved to a chargeback model for power versus real estate, and as Christian Belady pointed out in his blog, that incentive-based approach proved effective in turning the corner on power usage and costs.

To tackle other costs in the data center, the use of server PACs is proving equally effective. Using this approach we project our Chicago facility will deliver cost savings of approximately 30 percent and enable a more efficient cash flow because we will not build out the modularized server PACS until they are required. That’s just the beginning of the cost benefits as we move to Generation 4 and fully modularize the data center. The traditional raised floor is not where the majority of the money or lead time is spent. Instead, it is in the electrical and mechanical systems. Moving to PACs in these areas will reduce costs and free large amounts of capital previously required to construct huge facilities that we might not fully utilize for several years.

Challenge #3: Efficiency

The discussion on the impact of energy costs led us to the next business challenge: efficiency. Efficiency has been called the “fifth fuel” and is regarded as a source of energy in itself. Today the industry is beginning to use Power Usage Effectiveness (PUE) as the recognized metric for data center efficiency. If we take a look at the larger picture beyond just operational power consumption, the Total Cost of Energy (TCOE) also needs to be considered to address the full lifecycle of the data center–from component manufacturer to transportation to construction and on-site assembly, and even end of life.

When we considered the goal of making our data centers more energy efficient, our team’s debate focused on the inefficiency of using redundant hardware systems to provide backup and failover capabilities. Previously many data centers have been built with the same level of reliability to the highest common denominator. Our Generation 4 team no longer believes that hardware redundancy is the best way to ensure service reliability. Therefore, we began with a fresh approach to this industry problem by looking at the latest technology capabilities and then establishing multiple classes of service. Each class was assigned a differentiated chargeback model that would encourage our properties to move to the lowest cost and most efficient service level that meets their business needs. To support this we are developing software that moves reliability across all applications higher up the Open Systems Interconnect (OSI) model all the way to the operating system and application layer. The four classes of data center service we have created are still being researched and we may consolidate them over time. Regardless, our goal around software-based reliability matched to hardware levels of reliability is driving the right discussions.

Challenge #4: Flexibility and Density

The last major challenge we identified was to enable data centers to be flexible and host multiple form factors and levels of density. With traditionally built facilities, the density of the data center is normally set during design. That density then remains unchanged for 15 years or longer during the facility’s lifecycle. Measured in watts per square foot, density can lead to capacity planning challenges. Build with too low a density and the data center will be less energy efficient and take up more real estate than is necessary, which can have a big impact when land is expensive. Build too high a density and you can strand power and cooling, which is where the majority of the costs are.

The Goals our Engineering Team Set

· Reduce time-to-market and deliver the facility at the same time as the computing infrastructure

· Reduce capital cost per megawatt and reduce COGS per kilowatt per month by class

· Increase ROIC and minimize the up-front investment for data centers

· Differentiate reliability and redundancy by data center class and design the system to be flexible to accommodate any class of service in the same facility

· Drive data center efficiency up while lowering PUE, water usage, and overall TCOE

· Develop a solution to accept multiple levels of density and form factors, such as racks, skids, or containers

Next week, I will talk about the process we used to develop these ideas.

/dc

Daniel Costello, director of Data Center Services

Global Foundation Services

Daniel Costello is the director for Data Center Services at Microsoft, responsible for data center research and engineering, standards and technologies, data center technology roadmap, Generation 4 data center engineering, data center automation and integration with IT hardware, operating systems and applications. Daniel also works closely with Microsoft Research on proof of concepts in support of the data center of the future and manages a team of facility engineers and service architects.

Interested in learning more about Green IT? Check out Microsoft’s Webcast Series on TechNet!

The series will feature a number of well known speakers, including Christian Belady and Daniel Costello. The full session listing is provided below:

The series will feature a number of well known speakers, including Christian Belady and Daniel Costello.

The full session listing is provided below:

Title	Date	Time (PST)	URL
Transforming the Data Center with Energy Efficiency (Level 200)	5/1/2009	11:00 AM	http://bit.ly/12CFzf
Hyper-Green Virtualization: Scaling Enterprise IT for Energy Efficiency (Level 200)	5/5/2009	10:00 AM	http://bit.ly/TFwxV
Cloud Computing Futures: Creating Greener Clouds with Microsoft Research (Level 200)	5/6/2009	9:00 AM	http://bit.ly/18hsgU
Improving Energy Efficiency w/ Windows 7 Power Management (Level 200)	5/8/2009	10:00 AM	http://bit.ly/fplU

Microsoft’s Top 10 Business Practices for Environmentally Sustainable Data Centers (celebrating Earth Day)

msdcblog — Tue, 21 Apr 2009 10:00:00 GMT

How to Reduce Energy Consumption, Waste, and Costs while Increasing Efficiency and ROI

What does environmental sustainability mean to data centers, industry operators, and IT businesses? A lot of managers in these areas may barely notice the Earth Day global event on April 22 as they struggle to support their businesses in the face of budget cuts and uncertainty about the future. But the fact is, being “lean and green” is good for both the business and the environment, and organizations that focus their attentions accordingly will see clear benefits. Reducing energy use and waste improves a company’s bottom line and boosting the use of recycled materials is a proven way to demonstrate good corporate citizenship to your customers, employees, and the communities you do business in.

That said, with so much on the plates of data center and IT professionals these days it isn’t always easy to know where to begin in moving to greener and more efficient operations. With that in mind—along with Microsoft’s commitment to share best practices with the rest of the data center industry—we asked some of the senior members our Global Foundation Services’ Infrastructure Services team to send us their top ten best business practices for environmentally sustainable data centers and IT.

Their favorite practices are reflected in our new “Microsoft’s Top 10 Business Practices for Environmentally Sustainable Data Centers” paper.

You can explore other data center resources on our GFS web site here.

Microsoft announced in March 2009 that it is taking a proactive corporate approach to reduce our carbon emissions per unit of revenue by at least 30 percent below 2007 levels by 2012. The data centers managed by GFS are a significant component of Microsoft’s carbon footprint, and our organization plays a vital role in Microsoft’s efforts to meet this corporate goal.

As you’ll read in the list of best practices we’ve compiled, companies can make major gains in energy efficiency by increasing server utilization and moving to virtualization, plus you can employ a wide range of smaller initiatives that collectively add up to significant gains. Microsoft has been using these practices for several years now and found that in addition to helping us protect the environment, they make best use of our resources and help us stay tightly aligned with our core strategies and goals. We hope they work for you as well.

Below is an overview of the best practices list.

1. Provide incentives that support your primary goals.

2. Focus on effective resource utilization.

3. Use virtualization to improve server utilization and increase operational efficiency.

4. Drive quality up through compliance.

5. Embrace change management.

6. Invest in understanding your application workload and behavior.

7. Right-size your server platforms to meet your application requirements.

8. Evaluate and test servers for performance, power, and total cost of ownership.

9. Converge on as small a number of stock-keeping units (SKUs) as you can.

10. Take advantage of competitive bids from multiple vendors to foster innovation and reduce costs.

Beyond the business practices listed above, Microsoft’s data center team is taking significant steps in four areas important to environmental sustainability:

· Using recycled resources whenever practical: The Microsoft data center in San Antonio, Texas, for example, uses approximately eight million gallons of recycled water a month from the city’s waste water system during peak cooling months.

· Using renewable resources whenever available: In the process we have developed for deciding where to build our data center facilities, renewable energy sources play a key role. For instance, the Microsoft data center in Quincy, Washington, uses 100 percent renewable hydropower from the Columbia Basin River. The San Antonio facility obtains part of its electricity from wind power. And the company’s Dublin, Ireland, data center will use outside air for cooling, thus reducing the need for energy-intensive coolers.

· Reducing waste in operations: One example of Microsoft’s focus on reducing waste is the company’s transition to using standard shipping containers to house thousands of servers apiece. Ordering servers by the truckload eliminates the need for large amounts of packaging and other materials previously required when servers were delivered individually or in racks.

· Actively participating in industry environmental groups: Microsoft plays leadership roles in Climate Savers Computing Initiative and The Green Grid—industry organizations focused on improving computer systems and data center energy efficiency and establishing a standard methodology for measuring Power Usage Effectiveness (PUE) accurately and consistently. We also feel it’s important for us to openly share information and best practices around data center energy efficiency, because we believe the data center industry needs to work together to make dramatic gains toward environmental sustainability.

The teams that contributed to this white paper are represented by our power and cooling architect Christian Belady, our distinguished engineer Dileep Bhandarkar, our Data Center Services director Daniel Costello (“the father” of our Generation 4 modular data center vision and the leader of the team of engineers that created it), our Data Center Software Services general manager Jawaid Ekram, and myself.

Their backgrounds include expertise in data center electrical and mechanical engineering, power and cooling architecture and design, research and development, and business operations and administration. It has been my distinct pleasure to work with and lead these subject matter experts and to share their thoughts with the industry via our blogs and participation in industry events.

Arne

Arne Josefsberg,

General Manager of Infrastructure Services

Global Foundation Services

Changes at Microsoft

msdcblog — Fri, 10 Apr 2009 02:08:00 GMT

by Arne Josefsberg

As you may have already read, Mike Manos will be leaving Microsoft in early May to return to Chicago and take a leadership position with Digital Realty Trust. Those of you who read this blog regularly, or who followed his Loose Bolts blog, know that Mike’s been an integral leader in our data center organization. I feel privileged to have had Mike as part of my Infrastructure Services leadership team -- he’s done an outstanding job delivering on our data center strategy, encouraging cross-industry information sharing, and was instrumental in helping us build a world-class data center team.

I want to publicly thank Mike for his excellent work and wish him the best in his new position. All of us here are going to miss his enthusiasm and passion. And, I'm fortunate to have the fantastic data center team he helped build here to continue driving data center innovation and delivering on our Generation 4 data centers and beyond. There is so much more we want to do to take cloud infrastructure, including data centers, to the next level.

I’m sure we’ll continue to see great things from Mike in the data center industry. And he's got one more post in mind for this blog, you'll see that sometime next week.

What’s the Upside to a Downturn? Recessions Heighten Focus on Efficiency!

msdcblog — Wed, 04 Feb 2009 21:01:00 GMT

By Christian Belady

What’s the upside to a downturn? As the economy shrinks and budget and program cutting expands throughout our industry, how can data center facility and IT infrastructure teams identify opportunities that create value for their companies? In other words, how do we emerge stronger from a recession? For most business services professionals (people in any organization for that matter), acknowledging inefficiencies is the first step towards taking action, and with action comes insight, evidence, and real options. Like any well-managed business, we routinely check our assumptions and planning needs against our assessment of the economic environment. As part of this process, we look at many scenarios and options to improve efficiencies, reduce costs, and increase the return on our investments.

We have spoken at many conferences in the past couple of years and shared our experiences and ideas on how this industry could collectively improve to become more efficient, in part by reducing our carbon footprint. The uncertainty presented in our industry today – regarding the environment, the economy, and how people react to change – reconfirms the importance of developing a data center strategy that can react to unpredictable and dynamic business needs. In this blog we would like to share some of our experiences over the past couple years and the lessons we’ve learned about how to measure and increase efficiency.

We’d also like to turn up the dial on our invitation to the rest of the industry to work together with us in these areas. An important example involves our belief that data centers could operate at much higher temperatures, which would end much of the need for expensive, energy inefficient cooling equipment. To that end we urge all companies to encourage ASHRAE to further open its recommended operating temperature ranges beyond the adjustments they recently made. Additionally, if we all work towards recommending improvements to hardware specifications, server manufacturers could increase the efficiency of their products. With so much at stake--both in helping our companies through difficult financial times and in protecting our global environment--it’s time to work together. We should be striving to run more efficiently as an industry, not just as separate corporations.

Sharing Microsoft’s Energy Efficiency Best Practices for Data Center Operations

So what are some of the elements in our efficiency program that have reduced our needs? Here are some examples:

1) To begin with, we applied our own best practices on energy efficiency that we published about a year ago. These were all things that we felt were pretty important for foundational improvement in our data center operations efficiency. They included:

1. Engineer the data center for cost and energy efficiency

2. Optimize the design to assess multiple factors

3. Optimize provisioning for maximum efficiency and productivity

4. Monitor and control data center performance in real time

5. Make data center operational excellence part of organizational culture

6. Measure power usage effectiveness (PUE)

7. Use temperature control and airflow distribution

8. Eliminate the mixing of hot and cold air

9. Use effective air-side or water-side economizers

10. Share and learn from industry partners

2) We also invested in a team led by computer industry veteran Dr. Dileep Bhandarkar (a distinguished engineer in our organization), to optimize our server performance, cost, and power. These technologists are turning over every stone to squeeze efficiency out of our hardware. The focus has been on working with hardware suppliers to increase the efficiency of power supplies and right-size the system, including the processor, memory, and storage. More importantly, the team has focused on selecting hardware based not only on total cost of ownership but also on the best performance per watt for the particular application. As a result we have seen a 13% drop in average server power in operations, driven by an even steeper drop in power for the servers we added in the past year. During that same period, interestingly, ASHRAE power curves actually showed an increase in server power by 4%.

3) But perhaps the overarching thing that drove the above elements was when we changed our internal chargeback model about 1.5 years ago from charging for space to charging for power allocated/consumed. We presented on this for the first time in July 2008 to the EPA. This proved to help reduce energy and also reduce carbon emissions. We later blogged about this and how efficiency is not only a technology problem but perhaps even more a behavior problem. If you are interested in more details on how we do our chargeback models, visit our Power of Software blog on this topic.

4) Also, it’s in our DNA to use software—especially Microsoft software—to achieve our goals. Virtualization technology such as Hyper-V and our new Windows Azure platform in Windows Server is being utilized to reduce energy use, and using Microsoft System Center management products to improve efficiency throughout our operations. The purpose of this blog isn’t to promote these products, and we realize many data centers are built on other platforms. But the point is that smart use of software can give you a lot more bang for your hardware buck, and at the same time help you make significant gains in reducing your carbon footprint.

So our key takeaways from this experience are:

1) All of the best practices and technology we are pursuing help improve efficiency and reduce carbon footprint, but only if adoption occurs. As we have seen within the industry, adoption has been slow. However, with the right incentives, adoption can and will happen.

2) Our chargeback models provided incentives that improved efficiency far beyond our expectations and drove our total mega watt needs for our operations much lower than expected.

3) New software solutions are enabling data center teams to make dramatic efficiency improvements, primarily in the areas of virtualization, automation, and streamlined management functions. Moving to new software may be a tough sell in this economic climate, but the right products will make the purchases well worth the investment.

We feel it’s important for us to openly share information and best practices around energy efficiency because we believe the data center industry as a whole needs to work together in order to make the dramatic gains needed to make a difference for our companies and the planet. We invite other data center teams to explore our best practices and approaches, enhance them with your own, and apply them in your situation as you see fit.

We certainly don’t pretend to have all the answers, and we’re very interested in considering approaches that have worked for other companies, or ideas that may bear fruit in the future. The data center industry is an exciting place to work right now because there is so much focus on what we do and so much opportunity for our work to make the world a better place—whether that’s by reducing our carbon footprint and the amount of water we use, or by enabling further advances in online services that take our societies to new levels of collaboration and opportunities for all.

Please join us in sharing information about what your company or team is doing to increase efficiency, or comment on the opinions we’ve expressed here, so that we can engage in a dialogue that benefits us all.

Thank you, in advance, for helping to advance the industry as a whole.

Also, be sure to visit our team’s blog in a couple of weeks when Daniel Costello, director of Research & Engineering, will be sharing more information on how we are advancing our efficiency best practices within our Generation 4 Modular Data Center plans.

/cb

Christian Belady, power and cooling architect, Global Foundation Services, Microsoft

Building a Better Mousetrap a.k.a. Optimizing for Maximum Efficiency in an Economic Downturn

msdcblog — Fri, 23 Jan 2009 18:31:00 GMT

By Arne Josefsberg and Mike Manos, January 23, 2009

As you might have read in Microsoft’s Q2 FY09 earnings release yesterday, the company has announced cost management initiatives due to the global economic downturn. And with the earnings release back in October, Microsoft announced a reduction of projected capital expenditures by $300 million to our data centers. You might be thinking that the data center team is pulling our hair out trying to figure out how to meet our goals given the new constraints. After all, we need to continue supporting a growing base of more than 400 million Hotmail users and over a billion Live Search queries each day, plus 250 other services for Microsoft, including a fast-growing online services business for enterprise companies and the new Azure platform that software developers are beginning to use to create new services.

But we’ve been preparing for lean times for a while. This recession is the ideal backdrop to implement small changes that target big needs. Frugality drives innovation, and limited resources are just another forcing function to develop creative solutions to infrastructure needs. For our industry, this means more reasons to identify the small tweaks to products or operational approaches that can unlock big opportunities.

If you’ve been reading our blogs, you know that a major focus of our team (for a couple of years now) has been on smart growth and making gains in power optimization, server utilization, and efficiencies that will enable us to do more with less. And we have been a proponent of the industry, as a whole, to start measuring PUE in their data center facilities. This provides a great foundation on how to manage and view your operations.

We measure everything in our data center operations to the point of obsession, and continually analyze our measurements to identify areas where we can improve efficiency and increase ROI. Of course we’re doubling down on those efforts in light of the new budgets constraints, but we’ve already been moving in that direction for quite some time. A big part of our efficiency efforts involve increasing the utilization of our servers—an area where our industry is now beginning to raise the bar. We’re working on a multitude of fronts in this area and we are making real progress. One way is through virtualization, where we’re beginning to run multiple service tasks on the same machine. Another is by working closely with our internal customers, providing them real-time data about their utilization to help them identify extra capacity they already have so they don’t need to order more servers. And our research and engineering teams have developed some interesting and innovative approaches to increasing power densities that help us get more capacity out of our existing resources.

Thanks to the efficiencies we’ve gained through these ongoing efforts, we will be able to delay the construction and opening of some of our facilities, which will save Microsoft and its shareholders significant operating expenses, going a long way towards meeting the goals that Microsoft announced this week. For instance we’re postponing construction of the data center in Iowa that we recently purchased land for. We are still continuing construction of our facilities in Chicago and Dublin, and are planning to open them as customer demand warrants. But given the current economic climate we’re going to do the right thing for our business and shareholders and revisit our plans on a quarter-by-quarter basis. On other fronts, we are expanding existing capacity and making improvements for our other co-location facilities, like Amsterdam, that strengthen our global footprint and help us meet growing demand for online services for businesses.

The bottom line is that despite the problems the economy is going through, our online services businesses are growing. We expect that more companies will turn to our services to save money – by allowing them to decrease overhead costs – and that software developers will increasingly use the flexibility and low cost of entry of our new Azure platform.

We have been busy “building a better mouse trap” for these type of scenarios and are now turning up the dial on our efficiency efforts. Thanks to a lot of hard work and innovation by our team in recent years, we are prepared to address market changes – without requiring Microsoft to skip a beat in moving its Online, Cloud, and Live service businesses forward.

Be sure to visit our team blog next week when Christian Belady, our power and cooling architect, will be sharing more information on our efficiency best practices.

aj/mm

Arne Josefsberg, general manager of infrastructure services, Global Foundation Services, Microsoft
Michael Manos, general manager of data centers, Global Foundation Services, Microsoft

Microsoft's Generation 4 Data Center Vision - the Architects' Perspective

msdcblog — Mon, 08 Dec 2008 09:44:00 GMT

Microsoft's Generation 4 Data Center Vision - the Architects' Perspective

By David Gauthier, Data Center Infrastructure Architect and Christian Belady, Principal Power and Cooling Architect, Microsoft Corp.

On Tuesday, December 2, our Global Foundation Services team went public with our Generation 4 Modular Data Center Vision and over the past week a lot of great discussions and questions have been posed from our industry colleagues. Today, we wanted to address some of those questions and share more insight on our Gen 4 plan via a video interview we did with Adam Bomb, a Technical Evangelist at Microsoft's TechNet Edge.

Some people got the impression that this announcement was solely about a containerized server room rather than a re-thinking of the entire infrastructure. The goal of Gen 4 is to modularize not only the server and storage components, which a number of companies are already doing, but also to modularize the infrastructure, namely the electrical and mechanical systems. The real innovation is around the commonality, manufacturing, supply chain and integration of these modules to provide a plug-and-play infrastructure along with modularized server environments. In addition, it is focused on scaling the infrastructure with the business demands, smoothing capital investment, and driving costs down as shown by the following chart.

While we expect these modular innovations to reduce capital investments by 20%-40% or more depending on class, we also expect considerable reductions in operating expenses related to electricity and water consumption. Designing from the start for environmental sustainability has allowed us to focus on using less construction material up front, less energy and water during operation, and also allows us to recycle and reuse components at the end of their useful life. No longer will we be governed by the initial decisions made when constructing the facility. We will have almost unlimited use and re-use of the facility and site. We will also be able to use power in an ultra-fluid fashion moving load from critical to non-critical as use and capacity requirements dictate.

More importantly, any IT or infrastructure vendor's products that meet our specs can be used interchangeably, thus providing a means for global sourcing and a competitive and innovative supplier landscape. As our team has already discussed pretty thoroughly, Microsoft is already reaping some of the benefits of modularity with server containers and we are confident that further modularization will afford us additional benefits when applied to the 'back of house'.

Some people have questioned whether an open air facility is as safe against natural disasters as a traditional concrete and steel structure. We believe that it can be and we are currently taking these factors into account as part of our heat map criteria site selection activities. Of course, we also expect that our modular approach affords tremendous flexibility in addressing site specific conditions as needed. Another significant benefit modularity offers is a smaller system failure zone versus a traditional data center. For example, a fire in a data center could bring the whole facility down in traditional construction (or have the fire department activate the emergency power off). Alternatively, in a modularized data center the fire could actually be isolated to only a subset of modules and thus provide greater resiliency.

We recognize that these types of architectures may not work for every application or every data center provider out there. We're not saying this will be the right way or the wrong way, just our way - and it may not be for everyone. We are confident about this direction meeting the needs of our data center environment and we hope that it sets the stage for continued healthy and dynamic dialog and sharing in this industry.

For more background information on our modular data center vision, please visit the December 2^nd blog of "Our Vision for Generation 4 Modular Data Centers - One way of getting it just right...," as well as the Gen 4 video posted at Soapbox.

cb/dg

In disappointment, there is opportunity. . .

msdcblog — Mon, 03 Nov 2008 18:52:00 GMT

This posting originally appeared on Michael Manos' Loose Bolts blog.

I was personally greatly disappointed with the news coming out of last week that the Uptime Institute had branded Microsoft and Google as the enemy to traditional data center operators. To be truthful, I did not give the reports much credit especially given our long and successful relationship with that organization. However, when our representatives to the event returned and corroborated the story, I have to admit that I felt more than a bit let down.

As reported elsewhere, there are some discrepancies in how our mission was portrayed versus the reality of our position. One of the primary messages of our cloud initiatives is that there is a certain amount of work/information that you will want to be accessed via the cloud, and there is some work/information that you want to keep privately. Its why we call it SOFTWARE + SERVICES. There’s quite a few things people just would not feel comfortable running in the cloud. We are doing this (data center construction and operation) because the market, competitive forces, and our own research is driving us there. I did want to address some of the misconceptions coming out of that meeting however:

On PUE, Measurement, and our threat to the IT industry

The comments that Microsoft and Google are the biggest threat to the IT industry and that Microsoft is “making the industry look bad by putting our facilities in areas that would bring the PUE numbers down” are very interesting. First as mentioned before, please revisit our Software + Services strategy, its kind of hard to be a threat if we are openly acknowledging the need for corporate data centers in our expressed strategy. I can assure you that we have no intention of making anyone look “bad”, nor do we in any way market our PUE values. We are not a data center real estate firm and we do not lease out our space where this might even remotely be a factor.

While Microsoft believes in Economization (both water and air-side), not all of our facilities employ this technology. In fact, if a criticism does exist its that we believe that its imperative to widen your environmental envelopes as open as you can. Simply stated – run your facilities hotter!

The fact of the matter is that Microsoft has invested in both technology and software to allow us to run our environments more aggressively than a traditional data center environment. We understand that certain industries have very specific requirements around the operation of storage of information which drive and dictate certain physical reliability and redundancy needs. I have been very vocal around getting the Best PUE for your facility. Our targets are definitely unrealistic for the industry at large but the goal of driving the most efficiency you can out of your facilities is something everyone should be focused on.

It was also mentioned that we do not measure our facilities over time which is patently untrue. We have years and years worth of measured information for our facilities with multiple measurements per day. We have been fairly public about this and have produced specifics on numbers (including the Uptime Symposium last year) which makes this somewhat perplexing.

On Bullying the Industry

If the big cloud players are trying to bully the industry with money and resources, I guess I have to ask – To what end? Does this focus on energy efficiency equate to something bad? Aside from the obvious corporate responsibility of using resources wisely and lowering operating costs, the visibility we are bringing to this space is not inherently bad. Given the energy constraints we are seeing across the planet, a focus on energy efficiency is a good thing.

Lets not Overreact, There is yet hope

While many people (external and internal) approached me about pulling out of the Uptime organization entirely or even suggesting that we create a true non-for-profit end user forum, motivated by technology and operations issues alone, I think its more important to stay the course. As an industry we have so much yet to accomplish. We are at the beginning of some pretty radical changes in both technology, operations, and software that will define our industry in the coming decades. Now is not the time to splinter but instead redouble our efforts to work together in the best interests of all involved.

Instead of picking apart the work done by the Green Grid and attacking the PUE metric by and large, I would love to see Uptime and Green Grid working together to give some real guidance. Instead of calling out that PUE’s of 1.2 are unrealistic for traditional data center operators, would it not be more useful for Uptime and Green Grid to produce PUE targets and ranges associated with each Uptime Tier? In my mind that would go along way to drive the standardization of reporting and reduce ridiculous marketing claims of PUE.

This industry is blessed with two organizations full of smart people attacking the same problem set. We will continue our efforts through the Microsoft Data Center Experience (MDX) events, conferences, and white-papers to share what we are doing in the most transparent way possible.

/Mm

Out of the Box Paradox – Manifested (aka Chicago Area Data Center begins its journey)

msdcblog — Mon, 20 Oct 2008 18:06:00 GMT

The following posting originally appeared on Michael Manos' Loose Bolts blog.

With modern conventional thinking and untold management consultants coaching people to think outside the box, I find it humorous that we have actually physically manifested an “Out of the Box Paradox” in Chicago.

What is an Out of the Box Paradox you ask? Well I will refer to Wikipedia on this one for a great example:

“The encouragement of thinking outside the box, however, has possibly become so popular that thinking inside the box is starting to become more unconventional. This kind of “going against the grain means going with the grain” mentality causes a paradox in that there may be no such thing as conventionality when unconventionality becomes convention.”

The funny part here is that we are actually doing this with….you guessed it…..boxes. Today we finished the first phase of construction and we are rolling into the testing of container-based deployments. Our facility in Chicago is our first purpose-built data center to accommodate containers on a large scale. It has been an incredibly interesting journey. The challenges of solving things that have never been done before are many. We even had to create our own container specification, one specifically with the end-user in mind to ensure we maximized the cost and efficiency gains possible, not to mention standard blocking and tackling issues like standardizing power, water, network and other interfaces. All sorts of interesting things have been discovered, corrected, and perfected. From electrical harmonics issues to streamlining materials movement, to whole new operational procedures.

The facility is already simply amazing and it’s a wonder to behold. Construction kicked off only one year ago and when completed it will have the capacity to scale to hundreds of thousands of servers which can be deployed (and de-commissioned as needed) very quickly. The joke we use internally is that this is not your mother’s data center. You get that impression from the first moment you step into the “hangar bay” on the first floor. The “hangar’s” first floor will house the container deployments and I can assure you it is like no data center you have ever seen. It’s one more step to the industrialization of the IT world, or at least the cloud-scale operations space. To be fair, and it’s important to note, only one half of the total facility is ready at this point, but even half of this facility is significant in terms of total capacity.

That “Industrialization of IT” is one of the core tenets of my mission at Microsoft. Throwing smart bodies at dumb problems is not really smart at all. The real quest is how to drive innovation and automation into everything that you do to reduce the amount of work that needs to be performed by humans. Dedicate your smart people for solving hard problems. It’s more than a mission, it’s a philosophy deeply rooted in our organization. Besides, industry numbers tell us that humans are the leading cause of outages in data center facilities. Our Chicago facility is a huge step forward to driving that industrialization increasingly forward. It truly represents an evolution and demonstrates what could happen when you blend the power of software and breakthrough innovative design and engineering. Even for buildings!

I have watched with much interest the back and forth on containers in the media, in the industry, and the interesting uses being proposed by the industry. The fact of the matter is that Containers are a great “Out of the Box Paradox” that really should not be terribly shocking to the industry at large.

The idea of “containment” is almost as old as mechanical engineering and thermodynamics itself. Containment gives you the ability to manage the heat or lack thereof more effectively in individual ecosystems. Forward looking designers have been doing “containment” for a long time. So going back to the paradox that “out of the box, is in the box thinking” shift, the concept is not terribly new. It’s the application at our scale and specifically to the data center world which is most interesting.

It allows us to get out of the traditional decision points common to the data center industry in that certain infrastructure decisions actually reside in the container itself, which allows for a much quicker refresh cycle of key components and the ability to swap out for the next greatest technology rapidly. Therefore, by default it allows us to deploy our capital infrastructure costs much more closely aligned with actual need versus the large step functions one normally sees in data center construction (build a large expensive facility, and fill it up over time versus build capacity out as you need it). This allows you to better manage costs, better manage your business, and give you the best possible ramp for technology refresh. You don’t particularly care if its AC or DC, if it’s water cooled or air cooled. Our metrics are simple – Give us the best performing, most efficient, lowest TCO technology to meet our needs. If today that’s AC, great. Tomorrow DC? Fantastic. Do I want to be able to do a bake-off between the two? Sure. I don’t have to reinvest huge funds in my facilities to make those changes.

For those of you with real lives and have not been following the whole container debates here is a quick recap -

Microsoft is using standard 40 foot shipping containers for the deployment of servers in support of the software + services strategy and in support of our cloud services infrastructure initiatives.
The containers can house as many as 2500 servers achieving a density of 10 times the amount of compute in the equivalent space in a traditional data center.
We believe containers offer huge advantages at scale in terms of both initial capital and ongoing operating costs.
This idea has met some resistance in the industry. As highlighted by my interesting back and forth with Eric Lai from Computerworld magazine. Original article can be found here, with my “Anthills” response found here.
Chicago represents one of the first purpose-built container-built facilities ever.

To be clear, as I have said in the past, containers are not for everyone, but they are great for us.

The other thing which is important is the energy efficiency of the containers. Now I want to be careful here as the reporting of efficiency numbers can be a dangerous exercise in the blogo-sphere. But our testing shows that our containers in Chicago can deliver an average PUE of 1.22 with an AVERAGE ANNUAL PEAK PUE of 1.36. I break these two numbers out separately because there is still some debate (at least in the circles I travel in) on which of these metrics is more meaningful. Regardless of your position on which is more meaningful, you have to admit those numbers are pretty darn compelling.

For the purists and math-heads out there, Microsoft includes house lighting and office loads in our PUE calculation. They are required to run the facility so we count them as overhead.

On the “Sustainability” side of containers it’s also interesting to note that shipping 2500 servers in one big container has a positive reduction on the CO2 related to transportation, let alone the amount of packaging material eliminated.

So in my mind, containers are driving huge cost and efficiency (read also as cost benefits in addition to “green” benefits) gains for the business. This is an extremely important point, as Microsoft expands its data center infrastructure, it is supremely important that we follow an established smart growth methodology for our facilities that is designed to prevent overbuilding—and thus avoid associated costs to the environment and to our shareholders. We are a business after all. We must do all of this while also meeting the rapidly growing demand for Microsoft’s Online and Live services.

Containers, and this new approach is definitely a change in how facilities have traditionally been developed, and as a result many people in our industry are intimidated by it. But they shouldn’t be. Data center’s have not changed in fundamental design for decades. Sometimes change is good. The exposure to any new idea is always met with resistance, but with a little education things change over time.

In that vein we are looking at holding our second Microsoft Data Center Experience (MDX) event in Chicago in the Spring/Summer 2009. Our first event held in San Antonio, was basically an opportunity for a couple hundred Microsoft enterprise customers to tour our facilities, ask all the questions they wanted, interact with our Data Center experts (mechanical, electrical, operations, facilities management, etc.), and generally get a feel to our approach. It’s not that ours is the right way, or the wrong way…..just our way. Think of an Operations event for Operations people, by Operations people.

It’s not glamorous, there are no product pitches, no slick brochures, no hardware hunks or booth babes, but hopefully it’s interesting. That first event was hugely successful with incredible feedback from our customers. As a result, we decided to do the same thing in Chicago with the very first container data center. Which of course makes things a bit tricky. While the facility will be going through a vigorous testing phase from effectively now moving forward, we thought it better to ensure that any and all construction activity be formally complete before we go moving large groups of people through our facility to ensure safety. Plus, I don’t think I have enough hard hats and safety gear for you all.

So if you attended MDX-San Antonio and really want to drill deeper in on Containers, in a facility custom built for them, or would like to attend just to ask questions, look for details on it from your Microsoft account management team or your local Microsoft sales office for details next Spring. (Although it’s not a sales event, you are more likely to reach someone there faster than calling into Global Foundation Services directly, after all we have a global infrastructure to run.)

/Mm