MOF and Service Management at Microsoft : Plan and Optimize

Planning for ISO/IEC 20000: A MOF Companion Guide (Open Beta Now Available)

jasono — Sun, 03 May 2009 23:54:00 GMT

The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with the release of companion guides. These guides are intended to help business and technical decision makers and IT pros perform IT-related activities effectively and...(read more)

Planning for Software-plus-Services: A MOF Companion Guide (Now Available for Download)

jasono — Sun, 03 May 2009 23:47:00 GMT

The MOF team has released a new guide, Planning for Software-plus-Services: A MOF Companion Guide . Download it now: Download — Planning for Software-plus-Services The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with...(read more)

The Plan and Optimize Phase of the IT Service Lifecycle

jasono — Sun, 25 Nov 2007 21:33:00 GMT

Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle and briefly discussed the purposes of each of the four phases, today I wanted to drill into a bit more detail into the Plan and Optimize (P&O) phase....(read more)