MOF and Service Management at Microsoft : MOF

Getting Started with MOF Released to Web

Jerry Dyer — Fri, 04 Dec 2009 01:10:00 GMT

Thanks in part to your participation at every stage of its development, a new MOF implementation guide is now available for download. The Getting Started with MOF 4.0 guide is the first step to a more efficient MOF implementation. The guide provides role-and...(read more)

Using MOF - Case Studies at Saudi Post

Don Lemmex — Tue, 06 Oct 2009 20:54:00 GMT

We’re pleased to announce the release of two new case studies sharing a recent MOF success story. Special thanks to Khalid AlHakim for driving this effort. Saudi Post, the official postal service for Saudi Arabia, used Microsoft Operations Framework (MOF)...(read more)

MOF Action Plan- Redistributing the Workload

JoeCoulombe — Thu, 30 Jul 2009 20:55:00 GMT

The Microsoft Operations Framework (MOF) team is excited to announce the first release in a new series of MOF Action Plans. Download the premier release now: MOF Action Plan- Redistributing the Workload IT pros are faced daily with challenges that require...(read more)

MOF Framework Comparison Guides Released

BetsyN — Tue, 02 Jun 2009 01:22:00 GMT

We’re continuing to extend core MOF content with two new companion guides: Cross Reference ITIL®V3 and MOF 4.0 and Using MOF for ISO/IEC 20000. These guides compare MOF with some of IT’s most widely used service management guidance. They’ll give you:...(read more)

Planning for ISO/IEC 20000: A MOF Companion Guide (Open Beta Now Available)

jasono — Mon, 04 May 2009 02:54:00 GMT

The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with the release of companion guides. These guides are intended to help business and technical decision makers and IT pros perform IT-related activities effectively and...(read more)

Planning for Software-plus-Services: A MOF Companion Guide (Now Available for Download)

jasono — Mon, 04 May 2009 02:47:00 GMT

The MOF team has released a new guide, Planning for Software-plus-Services: A MOF Companion Guide . Download it now: Download — Planning for Software-plus-Services The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with...(read more)

MOF IT Pro Quick Start Kit Now Available for Download

jasono — Thu, 26 Mar 2009 23:56:00 GMT

The MOF team has recently released a new tool to get you up and running with MOF 4.0. The MOF IT Pro Quick Start Kit is now available for download . The kit includes overview presentations, podcasts, and data sheets, as well as information on MOF and...(read more)

Companion Guides: IT Compliance & Software + Services

jasono — Wed, 10 Dec 2008 20:09:00 GMT

I've received several follow-up e-mails asking where the Companion Guides can be found and two of them are indeed available. The MOF IT Compliance Companion Guide is released and can be downloaded here . The MOF Planning for Software + Services Guide...(read more)

MOF 4.0 Now Under Creative Commons Attribution 3.0 License - Freely Adapt MOF for your Business Needs

jasono — Fri, 12 Sep 2008 19:28:00 GMT

Hi All, One of the first things people realize when looking at implementing a service management framework, whether it is ITIL, MOF, or another, is that they must not only be adopted but also adapted to your individual organization's needs. You have to...(read more)

Announcing: The Release of Microsoft Operations Framework 4.0 and the new MOF Online Forums

jasono — Fri, 02 May 2008 18:58:00 GMT

Hi all. I wanted to let everyone know about two exciting announcements. At MMS, the MOF team has announced the relesae of Microsoft Operations Framework 4.0 and the new MOF Online Community Forums , a new online home for the discussion of of all things...(read more)

Looking to hire a MOF Program Manager

jasono — Wed, 12 Mar 2008 20:50:00 GMT

We currently have an immediate need for a MOF PM to join the team here in Redmond, WA. I have posted the job description below and if you are interested in applying please forward contact me using the contact form on this site. The one thing I would add...(read more)

Project Hana (MOF v4) updates Beta Release

jasono — Mon, 11 Feb 2008 22:43:00 GMT

The Frameworks team continued its journey along the winding road to Hana by releasing a significant beta update this past Friday. With this release we have now released initial versions of every core Service Management Function (SMF) with the exception...(read more)

MOF Update = Project Hana

jasono — Wed, 30 Jan 2008 21:07:00 GMT

The MOF Update has now moved into the earliest stages of our beta / Request for Comment period and as such has graduated from the generic MOF Update name to an official Microsoft codename. All of the update work to Microsoft Operations Framework (MOF)...(read more)

The Plan and Optimize Phase of the IT Service Lifecycle

jasono — Mon, 26 Nov 2007 00:33:00 GMT

Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle and briefly discussed the purposes of each of the four phases, today I wanted to drill into a bit more detail into the Plan and Optimize (P&O) phase....(read more)

MOF v.4 IT Service Lifecycle Defined

jasono — Wed, 14 Nov 2007 23:01:00 GMT

Development has continued at a frenzied pace over the past couple of months on the MOF update and we do have some work to show for it. But before I present the MOF IT Service Lifecycle, its phases, and our new graphic, I'd like to review a few of our...(read more)