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The Plan and Optimize Phase of the IT Service Lifecycle

Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle and briefly discussed the purposes of each of the four phases, today I wanted to drill into a bit more detail into the Plan and Optimize (P&O) phase. Read More...
Posted Sunday, November 25, 2007 1:33 PM by jasono | 8 Comments

MOF v.4 IT Service Lifecycle Defined

Development has continued at a frenzied pace over the past couple of months on the MOF update and we do have some work to show for it. But before I present the MOF IT Service Lifecycle, its phases, and our new graphic, I'd like to review a few of our Read More...
Posted Wednesday, November 14, 2007 12:01 PM by jasono | 6 Comments

The Operations and Support Phase of the MOF Lifecycle

We have now spent some time talking about IT Governance as well as the Business IT Planning phase of the lifecycle and so I wanted to jump ahead a bit from planning straight into the Operations and Support phase of the lifecycle, with emphasis on the Read More...
Posted Thursday, September 06, 2007 4:25 PM by jasono | 5 Comments
Attachment(s): MOF Update - Ops & Support - compat.ppt

The Purpose of IT Business Planning in the New MOF

IT business planning is an increasing important topic in the world of today's IT professional. We continuously see problems arising from not including IT operations early enough in the planning process which leads to services being designed with little Read More...
Posted Friday, August 24, 2007 1:27 PM by jasono | 6 Comments
Attachment(s): MOF Update - IT Business Planning compat.ppt

Announcement: Windows Vista Service Lifecycle Management now available!

Windows Vista SLM is now available! Read More...
Posted Monday, August 20, 2007 11:36 AM by jasono | 0 Comments
Attachment(s): Windows Vista Service Life-Cycle Management Announcement.doc

What does IT governance mean to us?

For us, IT governance is a very simple concept with far-reaching implications that impacts everything we think about as examine the framework..... Read More...
Posted Thursday, August 16, 2007 3:23 PM by jasono | 6 Comments
Attachment(s): MOF Update - Governance definition.ppt

Our Mission Statement

Our Mission Statement: Ensure that IT does the right thing at the right time for the right reasons. Anyone who has ever heard me teach has heard me comment that I have a perhaps odd fascination with mission statements. I like the fact that something so Read More...
Posted Tuesday, August 14, 2007 12:51 PM by jasono | 0 Comments

Who is the audience?

Today someone posed the rather straightforward question of who is the true audience for MOF, and why we'd focus entirely on the IT pro? That's a very good question and it raises the point that I don't think we've done a good job to date in articulating Read More...
Posted Friday, August 10, 2007 11:58 AM by jasono | 5 Comments
 
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