MOF and Service Management at Microsoft

The Microsoft Operations Framework (MOF) team is excited to announce the first release in a new series of MOF Action Plans. Download the premier release now: MOF Action Plan- Redistributing the Workload IT pros are faced daily with challenges that require Read More...

We have now spent some time talking about IT Governance as well as the Business IT Planning phase of the lifecycle and so I wanted to jump ahead a bit from planning straight into the Operations and Support phase of the lifecycle, with emphasis on the Read More...