Microsoft Licensing is complex.  I think most people accept that!

Since September, the licensing and response management teams have been working together to publish the answers to your top licensing queries. Every month, these FAQs are put together based on calls and emails to our customer service team, so we know they will address topical questions and help you to understand Microsoft licensing.  Think about it, if you have a question, chances are someone else has that very same question too, and they may have even asked it on this site already!.

We have recently re-designed the FAQ pages to deliver a significantly improved user experience. And we’ve also introduced an RSS feed that you can sign up to so you know when the content is updated. You can now see the “hot FAQs” at a glance and browse the rest by product or agreement type.

There are 2 separate websites; one for licensing queries where there are less than 250 PCs, and one for where there are more than 250 PCs!  I guess if you have bang on 250, you'd go to the first one :-)

If you can’t find an answer to your licensing query here, please call our helpline on 0870 60 10 100 and select the business option, then option 3 for licensing. Alternatively, email licensing@microsoft-contact.co.uk - someone will respond to your email within 48 hours!