Oh joy. I’ve been digging into the mapping between ITIL v3 and the new Microsoft Operations Framework v4. There are a lot of white papers from Microsoft: http://technet.microsoft.com/en-us/library/cc506049.aspx There is also a good MOF v4 overview from
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I’ve been out of the office all week taking training. One of my areas of specialty is ITIL – I’ve been in Brisbane, Australia taking the ITIL v3 Managers Bridge training and exam with The Art of Service . One of my future blog posts will most likely cover
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