Do you need Comm-etiquette lessons?

re: Do you need Comm-etiquette lessons?

Joachim Farla — Tue, 03 Jul 2007 18:07:37 GMT

Thanks! I also post an reference @ my UC-blog.

re: Do you need Comm-etiquette lessons?

markwadams — Fri, 06 Jul 2007 15:53:30 GMT

Mark

In complete agrement. As technologists when we roll out tools to our users, we often think that the job is complete when the system is working. However i think that a very important section of the roll-out are the "softer" phases such as Training, and the user experience. Corporate Guidelines around the use and etiquette are necessary and often get forgotten

re: Do you need Comm-etiquette lessons?

markdea — Fri, 06 Jul 2007 15:58:56 GMT

To butcher an analogy, you can take a horse to water but to make it drink properly is another thing !?

re: Do you need Comm-etiquette lessons?

Flying-Q — Wed, 11 Jul 2007 14:52:54 GMT

Having read the above article, I find no mention of the requirement for good spelling and grammar. Whether a letter is written in the traditional manner on paper, or as an e-mail or even an Instant Message, readability is better for correctly formatted and spelt language.

Cometiquette guide published

Noticias externas — Wed, 11 Jul 2007 20:10:16 GMT

Are you a polite or a rude user of communication technology? We've teamed up with The Finishing Academy

re: Do you need Comm-etiquette lessons?

markdea — Wed, 11 Jul 2007 22:39:19 GMT

Spelling and grammer is certainly important, although it will depend on the audience.

When I type an email, Outlook corrects my spelling and grammer for me but using IM more and more has highlighted to me how bad my spelling really is :-S

Comm-etiquette?

Noticias externas — Thu, 12 Jul 2007 21:52:02 GMT

I've blogged on this topic before but Mark Deakin has just blogged on the subject of communications

re: Do you need Comm-etiquette lessons?

Carl Tyler — Wed, 25 Jul 2007 15:05:16 GMT

I like this list, it has a lot in common with the list I had published in a Forbes article about a year ago:

http://www.forbes.com/2006/08/15/cx_tvr_0822bizbasic.html?thisSpeed=20000&boxes=custom

re: Do you need Comm-etiquette lessons?

Wed, 24 Oct 2007 02:58:26 GMT

It would be good, if there were some specific examples of what kind of communication can happen over the phone and what can be done over email