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Exceeding expectations
10 April 07 09:35 PM | markdea | 0 Comments   

About a week ago I popped into the Reading Audi garage to book an appointment to get my Audi looked at as I had been having problems with the back window. I booked it in for Tuesday (today) and my expectation was for them to pick up the car from work, Read More...

Filed under: Unified Communications, Other

Microsoft Response Point
20 March 07 10:23 AM | markdea | 2 Comments   

One of the problems with most telephony systems is that small business don't want to spend their time configuring and repatching phones when someone moves from desk to desk. They have enough to worry about without having to become PBX technicians as well. Read More...

Filed under: Unified Communications, Other

Let Santa know your last minute present requests!
22 December 06 10:20 AM | markdea | 2 Comments   

I spotted this on someone's blog today and wanted to share this with you :-) It appears that in order to communicate with a new younger generation of kids, Santa has had a meeting with the Windows Live Messenger guys at Microsoft and has signed up for Read More...

Filed under: Unified Communications, Other, Exchange, Live Communication Server

Invasion of the Robots!
17 May 06 09:56 AM | markdea | 4 Comments   

Last night I received an email from my friend over in Redmond, Todd Biggs, who tells me that they are running a MSN Bot competition . I have talked about bots in the past and regularly discuss the idea with partners and customers when I meet with them. Read More...

Filed under: Unified Communications, Other