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Exceeding expectations

Posted Tuesday, April 10, 2007 9:35 PM by markdea
About a week ago I popped into the Reading Audi garage to book an appointment to get my Audi looked at as I had been having problems with the back window. I booked it in for Tuesday (today) and my expectation was for them to pick up the car from work, Read More...
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Microsoft Response Point

Posted Tuesday, March 20, 2007 10:23 AM by markdea
One of the problems with most telephony systems is that small business don't want to spend their time configuring and repatching phones when someone moves from desk to desk. They have enough to worry about without having to become PBX technicians as well. Read More...
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Let Santa know your last minute present requests!

Posted Friday, December 22, 2006 10:20 AM by markdea
I spotted this on someone's blog today and wanted to share this with you :-) It appears that in order to communicate with a new younger generation of kids, Santa has had a meeting with the Windows Live Messenger guys at Microsoft and has signed up for Read More...
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Invasion of the Robots!

Posted Wednesday, May 17, 2006 9:56 AM by markdea
Last night I received an email from my friend over in Redmond, Todd Biggs, who tells me that they are running a MSN Bot competition . I have talked about bots in the past and regularly discuss the idea with partners and customers when I meet with them. Read More...
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