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Tuesday, July 21, 2009 3:52 PM

Windows Server 2008 ships with SP1? Whatever happened to Windows Server 2008 RTM?! All this and more explained!

The Microsoft Support Lifecycle team receives a lot of feedback from customers, particularly regarding “intriguing” topics. We’ll call this one the case of the missing Windows Server service pack release. So what happened? Windows Server 2008 shipped
Posted by David Carrington | 0 Comments
Tuesday, June 30, 2009 11:35 AM

Reminder: Support for the Microsoft Java Virtual Machine

Microsoft has phased out the MSJVM in our products, as provided for in the January 2001 settlement agreement with Sun. Microsoft provided public support for the MSJVM, including addressing specific security vulnerabilities, through December 31, 2007.
Posted by Jared Proudfoot | 0 Comments
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Saturday, June 27, 2009 2:04 PM

The Support Lifecycle for Internet Explorer

As you have probably heard, the Internet Explorer team released Internet Explorer 8 (IE8) on March 19 th . This is a huge milestone and we want to congratulate everyone in the IE team on the accomplishment. If you haven’t already done so, I’d encourage
Posted by David Carrington | 0 Comments
Monday, June 08, 2009 7:35 PM

Announcing Longer Support Timelines for Key Microsoft Dynamics Service Packs

As you may have seen, Microsoft recently announced an update to the service pack policy for Dynamics products . In today's post, I want to provide a brief overview of this announcement and recap the Service Pack Support Policy within the Microsoft Support
Posted by Jared Proudfoot | 0 Comments
Wednesday, May 06, 2009 5:54 PM

Support Transitions for Office 2000 and Office 2003 SP2

It's time for another friendly product transition reminder... This time, we are going to focus on Office 2000 and Office 2003 SP2. All editions of Office 2000 will reach the end of the Extended Support phase on July 14, 2009. After this date, Office 2000
Posted by Jared Proudfoot | 0 Comments
Tuesday, April 14, 2009 5:25 PM

Extended Support Begins for Windows XP and Continues Until 2014

Recently there has been a fair amount of press coverage regarding the end of Mainstream Support for Windows XP. Released at the tail end of 2001, Windows XP has been a solid hit in the marketplace and there has been some concern about what the move from
Posted by David Carrington | 0 Comments
Thursday, February 26, 2009 4:39 PM

Is Microsoft really going to keep pricing for Custom Support flat in 2009?

We've received many questions regarding our recent announcement to keep Custom Support prices flat for the 2009 contract year . In resposne to this we've compiled the following list of Frequently Asked Questions: Is Microsoft really going to keep pricing
Posted by Jared Proudfoot | 1 Comments
Tuesday, December 23, 2008 4:29 PM

Everything you always wanted to know about Extended Hotfix Support for Daylight Saving Time enrollment but were afraid to ask!

The Microsoft Support Lifecycle team gets lots of questions about Extended Hotfix Support for Daylight Saving Time (EHS for DST). Although this offering was initiated in 2007, there still seems to be some confusion around its purpose and how to obtain
Posted by gloriav | 0 Comments
Friday, October 24, 2008 5:55 PM

MS08-067 and Unsupported Products

Before we spend some time talking about the Extended Hotfix Support program for DST, I thought it would be a good idea to address a number of questions we have recently received regarding the release of MS08-067 . Most of the questions that we have received
Posted by Jared Proudfoot | 3 Comments
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Monday, October 06, 2008 4:18 PM

Upcoming Support Transitions for Windows 2000 and Windows Server 2003

The past couple of months have been very busy for the Support Lifecycle team… Unfortunately, due to other commitments, I haven’t had an opportunity to post to the blog in quite some time. It’s been great to receive the friendly prodding for a new post
Posted by Jared Proudfoot | 2 Comments
Monday, May 12, 2008 3:46 PM

Windows XP SP3 released! What does that mean for the Support Lifecycle of XP?

Many of you probably saw last week’s announcement regarding the release of Windows XP Service Pack 3. This release has prompted a number of questions from customers regarding the impact it has to the Support Lifecycle for Windows XP. So, let me try to
Posted by Jared Proudfoot | 2 Comments
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Friday, April 25, 2008 3:56 PM

What’s happening to Windows XP on June 30th?

I want to take another break from the discussion of the overall Support Lifecycle policies to address some common confusion that we’ve been hearing regarding the support dates for Windows XP. Recently, there have been a number of posts in the blogosphere
Posted by Jared Proudfoot | 12 Comments
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Wednesday, April 16, 2008 11:31 AM

End of Support for Visual Basic 6.0

I wanted to take a moment to remind everyone that public support for Visual Basic 6 came to an end on April 8th, 2008 . If you already subscribe to our quarterly newsletter you probably already know the details behind this. If not, here is a quick explanation
Posted by Jared Proudfoot | 1 Comments
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Friday, April 11, 2008 6:25 PM

What is Extended Hotfix Support?

As I mentioned in an earlier posting, during the Extended Support phase we no longer provide non-security hotfixes without enrollment in the Extended Hotfix Support program. Simply put, the Extended Hotfix Support program provides the ability to request
Posted by Jared Proudfoot | 5 Comments
Friday, April 04, 2008 1:33 PM

Why do we end support on the second Tuesday at the end of a quarter?

Until January 2006, support for products used to expire on the anniversary date of their general availability. This meant that if a product was released on December 1, then it would also expire on December 1st - 5 or 10 years later. We received a lot
Posted by Jared Proudfoot | 0 Comments
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