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What is Extended Hotfix Support?

As I mentioned in an earlier posting, during the Extended Support phase we no longer provide non-security hotfixes without enrollment in the Extended Hotfix Support program. Simply put, the Extended Hotfix Support program provides the ability to request

An explanation of the Extended Support phase for Business & Developer products

Extended Support is the second phase of the Support Lifecycle for Business & Developer products. The key differences between the Mainstream Support phase and Extended Support phase are that the “no-charge” support options are no longer available and
 
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