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New case study published on Gates Corporation - details how they are using various Microsoft technologies such as Sharepoint to standardize work, improve information access, and push KPIs and transparency throughout the organization. Excerpt: "To enforce
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As an industry marketing manager at Microsoft, I face a challenge that I’m sure many teams share – how do I make it easy for a solution specialist team to follow-up with customers who have registered interest? This is important for 3 reasons: 1. This
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I just started reading a great book on how blogging is changing both “the online conversation” and the way corporations relate to their customers via marketing, PR, and media channels. There's a lot in here on how Microsoft's decision to allow employee
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Tune in to the National Association of Manufacturers weekly radio show America's Business with Mike Hambrick this weekend on Feb 10-11 for a segment on Lean Manufacturing. Interviews include Ingo Heel, Lean Solutions Director for Microsoft, and a profile
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...shows that the application of lean thinking and tools to the supply chain is a hot area in the industry. Ultriva, quoted in the article, is a provider of electronic kanban and other solutions built on the Microsoft platform using tools such as SharePoint
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Over the recent holidays, I embarked on a backup, cleanup, and Office 2007 upgrade for my PC. As part of the process, I realized that it would be a good idea to take a look at the 5s concept from an information worker perpsective, since e-mail and spreadsheets
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Join me in attending this conference...several of the companies speaking are using software and tools built on the Microsoft platform to enable their lean initiatives. As a former black belt for a service business at GE, I am particularly interested in
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There is nothing like walking into the “war room” after a kaizen event. I usually see the same thing - butcher paper and sticky notes lining the walls from floor to ceiling. It is the result of people coming together to improve their value streams – the
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