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Operational Excellence Tools Blog

Operational Excellence tools (think Lean, Six Sigma, business process analysis), case studies, and items of interest from the US Industry Solutions Organization at Microsoft.

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New case study - Gates Corporation enabling continuous improvement with Sharepoint
New case study published on Gates Corporation - details how they are using various Microsoft technologies such as Sharepoint to standardize work, improve information access, and push KPIs and transparency throughout the organization. Excerpt: "To enforce Read More...

by LeanTeam | 0 Comments

5s for the Information Worker: Example of how to use OneNote and Sharepoint to simplify and expedite team follow-up
As an industry marketing manager at Microsoft, I face a challenge that I’m sure many teams share – how do I make it easy for a solution specialist team to follow-up with customers who have registered interest? This is important for 3 reasons: 1. This Read More...

by LeanTeam | 1 Comments

5s for the Information Worker
Over the recent holidays, I embarked on a backup, cleanup, and Office 2007 upgrade for my PC. As part of the process, I realized that it would be a good idea to take a look at the 5s concept from an information worker perpsective, since e-mail and spreadsheets Read More...

by LeanTeam | 3 Comments

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