Operational Excellence tools (think Lean, Six Sigma, business process analysis), case studies, and items of interest from the US Industry Solutions Organization at Microsoft.
Free Visio trial available from National Association of Manufacturers
As you know Microsoft Visio is one of the primary tools that can help automate value stream mapping and process analysis. NAM is running a free trial offer for manufacturers, available at
http://www.nam.org/s_nam/sec.asp?CID=202321&DID=234872
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