Improving Business Performance Through Unified Communicationshttp://blogs.technet.com/larsnakkerud/archive/2008/06/26/improving-business-performance-through-unified-communications.aspxQuest har gitt ut et Whitepaper som omhandler hvordan Unified Communications kan påvirke og effektivisere bedrifer. Dette dokumentet kan lastes ned her: http://www.quest.com/documents/landing.aspx?id=7412&technology=&prod=&prodfamily=&loc=&AdCode=eCard_24961_UC_Wen-USCommunityServer 2.1 SP1 (Build: 61025.2)