Updated Dell MP released 3.1 A01

Problems with Dell Management Pack That Are Addressed in New Release

Gordon McKenna - System Center Operations Manager MVP - Inframon Ltd — Tue, 12 Aug 2008 03:42:55 GMT

David posted earlier on the release of the new Dell Management Pack, this pack has had a number of issues

re: Updated Dell MP released 3.1 A01

JP — Tue, 19 Aug 2008 16:36:58 GMT

What are the requirements exactly - we have many servers on openmanage 5.3, that are healthy reporting agents. Only a handful of objects are actually discovered within SCOM. The hotfix is applied as above. Can't find anything common on the objects discovered correctly.

WMI errors were resolved with the new MP 3.1 A01...

re: Updated Dell MP released 3.1 A01

kevinhol — Tue, 19 Aug 2008 18:29:10 GMT

See my latest update to help in troubleshooting. If it is discovering sub-objects, I'd following the same path... use MPviewer and look at the scripts to understand what is being discovered where - then use WMI to inspect each server with a discovery problem. Some of these will take a full 24 hours to complete a discovery cycle.

re: Updated Dell MP released 3.1 A01

Toby — Thu, 09 Oct 2008 01:24:36 GMT

More fun from Dell:

I have loaded this MP along with several patches and such. The first time, it created way more errors than it fixed it seemed. (Although it wasn't breaking SMI.) I have found the best way to use this MP is to get rid of all the "Unnessecary" rules/monitors ect. The Dell MP uses alot of SNMP calls to the Dell OM software on each agent. It's doing this way too much, (Thus the WMI fix...) and isn't entirely nessecary. I've used the MP listed here:

http://www.scom2k7.com/my-nightmare-experience-with-the-new-dell-management-pack-31-a01/

which did remove alot of the SNMP calls and then I one upped it by removing all the Dell Printer Rules/Discovery/Monitors ect since I monitor a Datacenter where there are no printers.

Thus far, the MP is not making much noise and the WMI errors are not popping up. (Although I need to update alot of systems to the 5.4 OM software still...) I still get all the info I need, System errors/DRAC info/Hardware faults.

I've asked Dell to release the MPs for servers and printers separately, but nothing came of that.

re: Updated Dell MP released 3.1 A01

Kevin Halstead — Tue, 21 Oct 2008 00:37:33 GMT

I've added this Management pack to our organisation. However we only have about 6 out of 50 servers that have 5.3 or above Openmanage. The rest are 5.1/5.2. I have updated some of the servers to 5.4 and 5.5. The systems then appear. However the Storage Health will not populate. It all looks fine within openmanage itself. But cannot get it to work. It works find on the same type of server, but built with openmanage 5.4. Any ideas?

re: Updated Dell MP released 3.1 A01

Petar Petrov — Wed, 26 Nov 2008 11:36:01 GMT

Same here - DellStorageDiscovery.vbs doesn't return any data (exits with 0); I'm using OMSA 5.5.

re: Updated Dell MP released 3.1 A01

Kevin Halstead — Tue, 23 Dec 2008 13:21:05 GMT

Did anyone ever find an answer to this. None of our OMSA 5.5 are reporting any Dell Storage Information?

re: Updated Dell MP released 3.1 A01

Aengus Moran — Tue, 03 Mar 2009 04:24:56 GMT

I was having issues with the storage vbs as well (OMSA 5.4/5.5) however installing Dell Storage Management resolved them.

I'd also encourage people to ensure they have KB954643 installed as well as KB951526 which is already noted. Prior to installing '643 I had the Dell discoveries running on Virtual/VMWare clients, after MP removal, patching, MP import...all good.

Hope that helps some.....

Cheers,

Aengus

re: Updated Dell MP released 3.1 A01

Andrew Lyon — Wed, 11 Mar 2009 18:36:35 GMT

You can fix the MP for OM 5.5 quite easily, but note that this change will break it for prior versions:

Export the MP to xml using mptoxml, open the xml using notepad and go to line 3171, change this:

If (UBound(valueArray) <> 21) Then

If (UBound(valueArray) <> 25) Then

We upgraded all servers to OM 5.5 before loading this MP and it worked perfectly.

Andy

re: Updated Dell MP released 3.1 A01

Andrew Lyon — Mon, 16 Mar 2009 12:59:45 GMT

Here is a better fix which will work with 5.2, 5.3 and 5.5 versons of openmanage

Change line 3171 to:

If (UBound(valueArray) <> 21) and (UBound(valueArray) <> 25) Then

Andy

New Dell Hardware MP released, 3.1.1 A00

Kevin Holman's OpsMgr Blog — Fri, 27 Mar 2009 03:09:55 GMT

Dell has updated their hardware management pack.  The old version was 3.1.0.118.  The new version

re: Updated Dell MP released 3.1 A01

JMO — Sat, 04 Apr 2009 12:30:59 GMT

DellStorageDiscovery.vbs BUG ?

The script use a numeric separator with a Hard Code , if you are not In US regional setting , the script DellStorageDiscovery.vbs failed.

To correct this you need to use a US regionnal setting with the Action Agent Account

SO create a Action Account on the domaine , use this account like a RunAs Account , set the account on the Dell serveur with the a New RunASprofil , and open a session on the DELL server with this account and set the regionnal settings with US. Verify that all it's correct.

re: Updated Dell MP released 3.1 A01

Romain — Sun, 26 Apr 2009 12:16:38 GMT

Hi,

I have a problem with this MP :D

After importing the MP I have seen some servers of my organisation haven't OMSA installed :/ and some others have old version (some with 1.9 !)

I have installed or upgraded OMSA on theses server. But I still have a problem, new installed OMSA are dectected as Dell Monolithic Server, but upgraded servers stay in "Unknown" with the message "Please upgrade OMSA to 5.3 or above from support.dell.com"

How I can reset the group membership for this MP ?

Thanks for your help,

Romain

re: Updated Dell MP released 3.1 A01

Mathieu CHATEAU — Fri, 15 May 2009 14:24:22 GMT

Hello,

About the regional settings on the delldiscovery.vbs, i opened a case at Dell, but they ask me to wait for the next version (v4) that will come in months because i am the only one to complains. If anybody have it also, please one a case at dell support.