Ken Circeo: The View From Building 17

Ok, I'll admit it. As a tech writer, I sometimes forget that the docs play a supporting role in the overall product, and are probably not the main reason someone buys Microsoft Speech Server. In my mind, I know this. But when you focus on documentation Read More...

I was enjoying lunch at a local place when I noticed the waitress struggling with the customer tracking software that seems to be the staple of so many restaurants these days. It's all touch-screen, which helps you enter the data faster, assuming you Read More...