Apple cratered my Mac

re: Apple cratered my Mac

TinMan — Wed, 28 Nov 2007 08:59:35 GMT

Ugh, I hate those commercials. So untrue.

re: Apple cratered my Mac

Tom — Wed, 28 Nov 2007 15:58:22 GMT

"The problem is that I mostly forgot about those checks and when I pushed the button last night, I was in denial. There's no way that could happen to me. Not the kid. No way."

LOL

re: Apple cratered my Mac

Tedious — Wed, 28 Nov 2007 19:27:10 GMT

Apple has the highest customer satisfaction rating in the industry, but it's NOT 100%. Apple is #1 in customer service, but there are still those left unsatisfied (Google "Apple Sucks"). Macs also rate highest in reliability, but as your personal experience shows... they do break.

What does this mean?

Macs have FEWER problems, NOT "zero" problems!!

Macs are BETTER machines, NOT "perfect" machines!!

Stop living in a binary world where the choices are:

a) 100% flawless, or

b) Just as bad as Windows.

There is a choice "C". It's closer to "A" than "B".

Protect your data. Do regularly scheduled backups.

re: Apple cratered my Mac

Keith Combs — Wed, 28 Nov 2007 21:10:20 GMT

Tedious and all,

Do we have empirical evidence to support the fewer or better comments? Not really. I agree the MacBook Pro is a great machine. See http://blogs.technet.com/keithcombs/archive/2007/11/03/my-macbook-pro-first-impressions.aspx for my initial comments. As you can see, they are very favorable.

I also have a Lenovo ThinkPad T61p that is just as good if not better in several ways. It has a better LCD panel, better thermals and is very reliable with Windows Vista Ultimate x64. I dig both machines and as you can see, I am spoiled rotten.

But the evidence at this point is anecdotal. That isn't the point of my post or for that matter any other post on my blog. My goal is to inform not to generate an Apple versus Microsoft and Windoze (to coin a favorite Apple fan term).

The real main point of this post is to point out as you noticed that backups should be a part of everyone’s daily or weekly task list. It’s really no longer and option with our move to digital assets of all sorts. You also picked up on my second point. None of the software and hardware on the market is perfect. That is the goal, but Bill and Steve would agree we aren’t there yet. It’s a destination.

I will reinforce a point I made in the post. I do think Apple has an advantage in some ways. They built the hardware. They built the software. Is it right to assume it would have a higher degree of “certification” and success? I think common sense probably says yes. Like many of you, my Mac OS X environment is no longer pure Apple. I have VMWare Fusion installed. I have installed the beta of Office:mac 2008. I have Firefox installed. Could one of them had an effect on the result of the outcome of the update? Absofreakinglutely. Do I expect some tester in the Apple org to have tested this update on a similar config before I got it? Yep.

Developing, testing, releasing and supporting hardware and software isn’t easy. Apple get’s that. So does Microsoft. Progress will be made by both companies and guess who benefits? You.

Cheers,

Keith

re: Apple cratered my Mac

LLee — Thu, 29 Nov 2007 02:35:43 GMT

Keith, you are a realist, and speak the truth. Tedious, you're an #$iot - from a Windows terms, he must be an Apple fan boy. BTW, I like by FREEBSD next to Windows 2008 =)

re: Apple cratered my Mac

Matthew — Thu, 29 Nov 2007 08:53:00 GMT

An interesting alternative to Time Machine:

http://www.crashplan.com/features/timeMachine.vtl

It's has many more features while remaining quite easy to use. It also runs on win/linux!