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User Experience (UX) (RSS)
I have been using two pieces of software a lot lately: the zune client, and Win7. And today I found myself having two very different but still highly emotional reactions to both pieces of software. One was like an instant huge crush-on-first-sight, the
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I was playing around with photos.live.com, added some photos… and clicked on the very nice large bolded “Upload” word twice before realizing that it was simply happy text, trying to guide me towards the upload button. Aghhh.
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I was trying to paypal some money to my sister a minute ago, and I sat at the payment page wondering what I’d done wrong. A one minute task suddenly took five minutes as I scratched my head and clicked around to see what I’d missed. Here’s what I saw
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Well, OK, not every where. It's missing in this bathroom. See if you can spot the design flaw in this bathroom stall at a local restaurant: I must have missed the sign on the door: I have been a fan of CakeWrecks for a long time, I am mighty
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A while ago, I did my civic duty and upgraded my XP box at home to SP3... and then immediately noticed that my beloved addressbar on the taskbar, by far one of my most favorite features of the OS for many years running, was missing. The bar itself wasn't
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But when I get mails like this from JCrew (or the recent NetFlix issue), it almost immediately increases my trust of the company - any company that's willing to come out and so broadly say "we made a mistake" is a company I am more likely to
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I can't wait until these babies arrive:
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I couldn't say it better myself: P.S. Kudos to the Live Writer team - pretty slick Insert | Video functionality!
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Outlook 2000: Outlook 2007: Breath with me now: Ahhhhh... I was an Outlook tester during the 2000 release; when the icon was first released internally, we were harshly critical of it in a very public way - it sucks to be the product
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That is all.
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The Shane Company has a great example of a slick usability trick in their print-out ring sizer , for you to see which size ring you need, they have pictures of coins and a ruler on the printout so you can ensure that the printout wasn't scaled to an inaccurate
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On http://shop.lego.com , while trying to check out, I got to this UI for filling out my account information: Guess what, folks... my first name is initials. The only place you'll see or hear "Kathryn" is when my mom is very angry at
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I have worked in UX for over a year now , and nearly every single day, I learn something new from my team or from work we're doing about how to improve the user experience. One of the general principles we try to operate on is of course the classic "K.I.S.S.":
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A coworker recently forwarded around this article from the New Yorker that talks about feature creep and consumer behavior: You might think, then, that companies could avoid feature creep by just paying attention to what customers really want. But that’s
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As I hinted a few weeks ago , I'm changing jobs again. My last role change was over a year ago , that's almost a record for me. My new job is being the UX Manager for the next release of Exchange. I will be leading a team of designers and researchers
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