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I was playing around with photos.live.com, added some photos… and clicked on the very nice large bolded “Upload” word twice before realizing that it was simply happy text, trying to guide me towards the upload button. Aghhh.
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I was trying to paypal some money to my sister a minute ago, and I sat at the payment page wondering what I’d done wrong. A one minute task suddenly took five minutes as I scratched my head and clicked around to see what I’d missed. Here’s what I saw
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That is all.
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Is a nice read , covering a lot of interesting topics, some of the more meaningful points as I see them: The most valuable course he ever took was the one he dropped after one lecture. It was valuable because it convinced him he shouldn't go to grad school
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A coworker recently forwarded around this article from the New Yorker that talks about feature creep and consumer behavior: You might think, then, that companies could avoid feature creep by just paying attention to what customers really want. But that’s
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As I stepped off the elevator this morning, a coworker shared those words with me. "When you're slaying dragons, start with the little ones." He tells his kids every morning that he's off to slay some dragons. He likes to start with the little ones, because
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Gretchen blogged about this a while back and I thought I'd share my experiences, since I've done this a few times in a variety of ways: My seven year anniversary at Microsoft is this year, and in those 7 years I've had 5 jobs. That sounds like a lot,
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They made a bunch of updates to the "Meet people who work at Microsoft" page, and I'm on the latest update: http://members.microsoft.com/careers/mslife/meetpeople/ . I like the way mine turned out, although I did do a lot of heavy editing as the first
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So, like I mentioned a while back , I'm now a professional bean counter[1]. And as a release manager, I need to find scalable ways of keeping track of the work that several hundred program managers, developers, testers and writers on the Exchange team
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Larry has a great post about the myth of zero defects . As a release manager (or rather, bean counter), the issues discussed there are part of my daily life. One interesting aspect of bug management that may not be immediately obvious has to do with automation.
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3 months before I moved out here and started working at Microsoft, a friend of mine told me: "KC, you need a pilot... because you have the organizational Zen, but not the tools required to implement it". Little did I know that I would shortly find that
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I learned a wonderful trick today that completely resonates with me, and I wanted to share it. Perhaps I should start a new program management category for this kind of thing, seems like I've been writing about it a lot recently. The problem: You have
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In OWA 2000 SP2, we added some registry keys to control certain behavior related to attachments. We needed the keys to be set by default, so I talked to the setup team, and they agreed to make the change. I sent them a mini speclet where I described that
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PMing is an odd thing. Sometimes it's difficult to figure out what you did all week, especially if you don't want to use words like 'unblocked', 'enabled' and 'drove'. You might spend a large portion of your time simply following up with other people
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Starting next week, I'll be a release manager, as I mentioned before . And I know that it's not necessarily obvious to folks outside microsoft what release managers do. Well, Raymond has a post recently that explains one part of the job : During the run-up
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