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Dare's post about human nature touches on UAC in Vista: How do you design a dialog prompt to warn users about the potential risk of an action they are about to take if they are so intent on clicking OK and getting the job done that they forget that there
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Outlook 2000: Outlook 2007: Breath with me now: Ahhhhh... I was an Outlook tester during the 2000 release; when the icon was first released internally, we were harshly critical of it in a very public way - it sucks to be the product
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Saveen pointed me at these blogs about product development at Adobe. Pretty interesting reads, sounds a lot like things around here: How Adobe products are built How features are added to Illustrator The note at the end of the second one (" In reality,
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Larry blogged a month ago about an "incident" we had internally in the vein of the infamous Bedlam DL3 , and in the comment thread he mentioned that I was making a tshirt. The shirts arrived today and I spent a harried hour handing them out to roughly
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Here's Part One . OK this isn't really a continuation of the history, but rather some more rambling on some of what I discussed in part one. I just wanted an excuse to say "Part Deux". After the news reports about the first big email-borne viruses like
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Larry has a great post about the myth of zero defects . As a release manager (or rather, bean counter), the issues discussed there are part of my daily life. One interesting aspect of bug management that may not be immediately obvious has to do with automation.
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This posting is provided "AS IS" with no warranties, and confer no rights. Moreover, I'm describing the history of the situation from when I actively worked on this area several years ago. Some things may have changed since then. I started my career at
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W henever I think about designing seemingly simple features, I reflect back on this to remind myself how nothing is as simple as it seems: For Exchange 2000 Service Pack 2, I was tasked with speccing out a feature - type-down search. In Outlook and Windows
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Several years ago, there was an episode of SNL that had one of the segments of “Nick Burns, your company's computer guy” with Jimmy Fallon as Nick, an annoying IT guy who would never let his users get a word in edgewise while he fixed their
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Jon's post today to the Exchange blog explains. We get complaints all the time about why does it take so long, it's just a one line change, surely there must be some conspiracy to explain why the fix isn't out yet, etc. Jon's a fantastic dev, but code
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In 2000, every Microsoft employee received a copy of the seminal work, “ Inside Out: Microsoft - In Our Own Words “. It's actually a pretty interesting book (well... for a certain audience), with some fantastic photos and stories from the
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