http://blogs.technet.com/julian/archive/2009/03/25/ocs-r2-response-group.aspxI have been meaning to do this for a little while. I have finally managed to get some time to do it. Basically I have recorded two videos. The first is how to go about setting up a response group,  using rgscot to create the contact object and thenen-USCommunityServer 2.1 SP1 (Build: 61025.2)