http://blogs.technet.com/josebda/archive/2007/09/21/itil-essentials.aspxWhat is ITIL? I just took some training and passed an exam on ITIL, a framework for IT Services Management. But what can you really learn from a set of books on IT Infrastructure published by a UK government agency? Oh, quite a lot! The idea behind iten-USCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.technet.com/josebda/archive/2007/09/21/itil-essentials.aspx#2569834Tue, 27 Nov 2007 09:47:14 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:2569834ITIL Essentials<p>PingBack from <a rel="nofollow" target="_new" href="http://feeds.maxblog.eu/item_213419.html">http://feeds.maxblog.eu/item_213419.html</a></p>