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ITIL Essentials

What is ITIL? I just took some training and passed an exam on ITIL, a framework for IT Services Management. But what can you really learn from a set of books on IT Infrastructure published by a UK government agency? Oh, quite a lot! The idea behind it Read More...

Posted Friday, September 21, 2007 10:47 PM by josebda | 1 Comments

Filed under: ITIL, Management

Core Infrastructure Optimization - Models, Capabilities and Requirements by Maturity Level

There's a lot of information posted about Microsoft's efforts around Infrastructure Optimization, also known as simply IO. This is an interesting way to describe the maturity of an IT Infrastructure and also to provide clues to what would be your next Read More...

Posted Wednesday, August 15, 2007 7:13 PM by josebda | 1 Comments

Filed under: ITIL