Best Web Experiences
One of the topics that we focus on regularly is how we can most effectively share information in a compelling and highly discoverable way. Redesigning the IT Solutions page on TechNet was one of my first major projects when I joined this team and while I'm happier with the new site layout and our stats show increased activity, there's no evidence that the approach was optimal.
There are a few sites that I prefer for different reasons, such as http://www.windowsitpro.com, http://www.windowsnetworking.com, http://techrepublic.com.com, & http://www.cert.org. The recently launched Desktop Deployment TechCenter on TechNet has does a respectible job of organizing the content based on specific scenarios and tasks, which improves the overall experience and makes the content more discoverable.
But... I'm not convinced I've stumbled across the best web experience for technical content yet, and I'm also suspicous that with the dramatic evolution of Search and Syndication we may be be investing time and money on a great navigation experience when our customers just want to be able to find what they need when they need it through a smart, context sensitive search UI.
Over to you. What sites provide the content and experience that most effectively address your needs? What is it about these sites that make the real difference? What would be your nirvana experience for discovering and consuming technical guidance on the web?
