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18 September 2008
Web 2.0 Expo Insight of the Day: It’s Simple - We Should All Quit Our Jobs!
Comments on keynotes and sessions from Web 2.0 Expo in NYC, including Gary Vaynerchuk, hyperkinetic and super-frank keynoter; Jonah Peretti of BuzzFeed who revealed to us the previously unknown size and power of the “Bored at Work Network” (BWN) which evidently determines what “goes viral” and what does not; and Lane Becker who kicked off my day with a session on how Customer Service is the New Marketing, and suggested that we all act as “concierges” to our customers. Read More...
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