Johann's Unified Communications : training

Microsoft Unified Communications 2007 R2 Adoption and Training Kit

jkruse — Tue, 12 May 2009 00:48:22 GMT

The Microsoft Unified Communications 2007 R2 Adoption and Training Kit provides resources and guidance for IT Professionals, Helpdesk and Support Professionals, and Trainers to support end-users who use Microsoft Unified Communications Technologies. Content includes:

IT Pro - Planning Checklist, Benefit Statements, E-Mail Campaign Samples, Success Metrics Examples, and User Education Materials
Helpdesk - Planning Checklist, Frequently Asked Questions, and Troubleshooting Guides.
Trainer - Planning Checklist, Quick Reference Cards, Tips and Tricks Flash Cards, How-to's, Getting Started Tours, and Web-based Tutorials and Training

Watch the video….

….and download it from http://www.microsoft.com/downloads/details.aspx?FamilyID=eb18d016-64f7-4aae-b491-65636a186c1a&displaylang=en

Unified Communications How-To

jkruse — Tue, 05 May 2009 02:44:03 GMT

The Microsoft Unified Communications “How-To” training tool is a Silverlight 2 application that provides step-by-step instructions for common UC tasks. You can customize the How-To application to your company’s needs based on the UC features you’ve installed. For example, if you have installed all UC features except Communicator Mobile and Communicator Group Chat, you can modify the XML file so that those features and topics do not appear in the interface.

The How-To training tool is delivered as both a desktop application and a Web application. It runs in all popular browsers, including Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, and Opera.

Download it from http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=aba240af-b5ba-4e14-bc12-c98eae1f6d15#tm

OCS 2007 R2 readiness and training

jkruse — Wed, 26 Nov 2008 08:54:13 GMT

We have rolled out a series of 6 videos showing the key OCS R2 features and the value those bring to customers. Check them out at TechNet Edge:

· Office Communications Server 2007 R2 and the new Attendant Console

· What’s New in Conferencing with Office Communications Server 2007 R2

· What’s New in Office Communicator, Communicator Web Access, and Devices with Office Communications Server 2007 R2

· Group Chat and Office Communications Server 2007 R2

· What’s New in Mobility and Anywhere Access with Office Communications Server 2007 R2

· What’s New in Administration and Management with Office Communications Server 2007 R2

Email overload? PIFEM!

jkruse — Fri, 04 Jan 2008 06:24:00 GMT

Do you get more email each day than you can handle? Are you up until midnight doing email? Do you miss important emails?

I receive literally hundreds of emails every day, most of which need some sort of action, and not being able to process them effectively means I'm not doing my job effectively.

Go from this......

Angus has just blogged about a new email management system that we (Ian Palangio, Angus and myself) have been developing recently.

....to this.

We took best practices of email management (e.g. the 4 D's Email Management) and time management (e.g. prioritisation), and integrated it with the technology of Outlook 2007 and Exchange.

What we came up with is the Pay It Forward Email Management (PIFEM) system.

The Pay It Forward idea is from the Kevin Spacey movie Pay it Forward there is one key premise to this course:

IF YOU DECIDE TO TRY THE APPROACH OUTLINED, AND YOU ACTUALLY FIND IT USEFUL, YOU HAVE TO PAY IT FORWARD AND TELL 3 OR MORE OTHER PEOPLE ABOUT IT AND GET THOSE PEOPLE TO CONSIDER TRYING THE APPROACH. IF THIS INFORMATION IS TRULY USEFUL, THE CONCEPT WILL SPREAD. IF THIS INFORMATION IS NOT TRULY USEFUL, THE CONCEPT WILL DIE A NATURAL DEATH.

To quote Angus:

I'm not an email slacker, every email I get I action (and no - that doesn't mean delete).
When I triage my email I choose if I do it today, tomorrow, next week.

I then do today's activities and that all I need to do.
Pay it forward because once you implement it, you must pay it forward by helping others implement this.
This is life / job changing email management

Ian documented the process and the online package is available in his SkyDrive (if you don't have OneNote you can download a free trial).

Click the image below to download from SkyDrive:

OneNote was used as this is a multi-dimensional document and was developed collaboratively within Microsoft.

Let us know your feedback!

New Office Communications Server 2007 e-learning now available, plus Free chapters from Resource Kit book

jkruse — Thu, 08 Nov 2007 05:57:22 GMT

This collection of 2-hour courses explains the enterprise capabilities provided by Microsoft Office Communications Server 2007. These courses are for infrastructure specialists working within organizations that are looking to deploy Office Communications Server within their solutions.
Topics covered within the collection include:

Enterprise Instant Messaging
On-Premise Conferencing and Telephony

Student prerequisites:

Familiarity with the following:

Active Directory concepts
Exchange messaging concepts
SharePoint concepts
Microsoft Office 2003 or 2007 fundamentals
Fundamental concepts of Windows Server 2003
Fundamental networking knowledge and experience

http://go.microsoft.com/?linkid=7667746

Download your preview chapters from Microsoft Office Communications Server 2007 Resource Kit, the definitive resource for deploying and administering Office Communications Server (OCS) 2007. Direct from the OCS Team, this reference will deliver in-depth technical guidance and expertise—plus tools, scripts, and more on CD. The preview chapters are uncorrected manuscript, for early preview, are subject to change prior to release, and are are provided without any express, statutory, or implied warranties. The preview chapters available to download are:

Chapter 3: Infrastructure and Security Considerations
Chapter 4: Basic IM and Presence Scenario
Chapter 9: Remote Call Control Scenario

http://go.microsoft.com/?linkid=7675616

Technorati Tags: training

OCS Labcasts

jkruse — Thu, 30 Aug 2007 00:54:22 GMT

Saw these over on Eileen's blog...

There are a few labcasts on OCS that I thought I'd draw your attention to:

Wednesday 5th Sept: Deploying and Configuring Microsoft Office Communications Server 2007

Friday 7th Sept: Enabling Users and Installing Office Communicator 2007

Wednesday 12th Sept: Configuring and Using Conferencing in Microsoft Office Communications Server 2007

Friday 14th Sept: Using the Management and Troubleshooting Tools in Office Communications Server 2007

Wednesday 19th Sept: Compliance and Archiving in Office Communications Server 2007

Friday 21st Sept: Exchange Server 2007: Configuring the Unified Messaging Server

Labcasts are about 90 minutes long and give you a virtual instructor hands on Lab experience. You need to register for each module that you'd like to attend and space is limited to 20 attendees each (or else the instructor would get a bit too busy I suppose. Anyway, we'll be recording them as webcasts for you to download in future if you don't get on to the actual labcast.

Technorati Tags: training, labcast, ocs

New OCS 2007 Virtual Labs

jkruse — Tue, 17 Jul 2007 09:17:42 GMT

Try out the latest features of Microsoft Office Communications Server 2007 in a free, online virtual environment. TechNet Virtual Labs are simple to use —no complex setup or installation is required. Check out the Microsoft Office Communications Server 2007 Virtual Labs at: http://www.microsoft.com/events/series/unifiedcommunications.aspx?tab=virtuallabs

Office Communication Server 2007 Virtual Labs:

· Exchange Server 2007: Configuring the Unified Messaging Server
· Deploying and Configuring Microsoft Office Communications Server 2007
· Enabling Users and Installing Office Communicator 2007
· Configuring and Using Conferencing in Microsoft Office Communications Server 2007
· Using the Management and Troubleshooting Tools in Office Communications Server 2007
· Compliance and Archiving in Office Communications Server 2007

Technorati Tags: ocs, training, um

Virtual TechEd

jkruse — Fri, 25 May 2007 01:51:00 GMT

The place to extend the Tech·Ed experience online! Easily access Tech·Ed content – including webcasts, virtual labs, podcasts – when you want, where you want. Gain the technical education you need to build, deploy, secure & manage solutions.

http://www.virtualteched.com

Exchange Webcasts for February

jkruse — Tue, 23 Jan 2007 00:04:47 GMT

TechNet Webcast: Labcast Series (Part 1 of 8): Installing Exchange Server 2007 (Level 200)
Friday, February 02, 2007 - 11:30 AM - 1:00 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322628&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 05 of 24): Transitioning and Migrating to Exchange Server 2007 (Level 200)
Monday, February 05, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322095&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 06 of 24): Configuring Exchange Server Introduction (Level 200)
Wednesday, February 07, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322488&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 07 of 24): Configuring Exchange Server Conclusion (Level 200)
Friday, February 09, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322490&Culture=en-US

TechNet Webcast: Exchange Server 2007 Guided Labcast Series (Part 2 of 8): Analysis Tools in Exchange Server 2007 (Level 200)
Monday, February 12, 2007 - 11:30 AM - 1:00 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032323267&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 08 of 24): Introduction to Windows PowerShell (Level 200)
Wednesday, February 14, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322492&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 09 of 24): Using PowerShell for Exchange Management (Level 200)
Friday, February 16, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322846&Culture=en-US

TechNet Webcast: Exchange Server 2007 Guided Labcast Series (Part 3 of 8): Compliance and Retention (Level 200)
Monday, February 19, 2007 - 11:30 AM - 1:00 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322848&Culture=en-US

TechNet Webcast: The Windows PowerShell Scripting Crash Course (Level 200)
Tuesday, February 20, 2007 - 11:30 AM - 12:30 PM Pacific Time
Don Jones, Scripting Guru, Author, SAPIEN Technology
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032321617&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 10 of 24): Recipient Management, Policies, and Permissions (Level 200)
Wednesday, February 21, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032323274&Culture=en-US

TechNet Webcast: Protecting Your Exchange Server with Microsoft System Center Data Protection Manager (DPM) (Level 300)
Thursday, February 22, 2007 - 9:30 AM - 11:00 AM Pacific Time
Jason Buffington, Technical Product Manager, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032322917&Culture=en-US

TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 11 of 24): Messaging Policies and Compliance (Level 200)
Friday, February 23, 2007 - 11:30 AM - 12:30 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032323313&Culture=en-US

TechNet Webcast: Exchange Server 2007 Guided Labcast Series (Part 4 of 8): Using Management Console and Shell (Level 200)
Monday, February 26, 2007 - 11:30 AM - 1:00 PM Pacific Time
Harold Wong, Senior Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032323389&Culture=en-US

Momentum Webcast: Discover the Next Generation of Communications with Exchange Server 2007 (Level 100)
Thursday, February 01, 2007 - 9:00 AM - 10:00 AM Pacific Time
Tim Armstrong, Solutions Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032320630&Culture=en-US

Microsoft Webcast: Deploying Exchange Server 2007 (Level 100)
Thursday, February 08, 2007 - 11:00 AM - 12:00 PM Pacific Time
Karl Sand, Senior Solutions Architect, Advaiya
Aaron Duggal, Principal Consultant, Advaiya
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032319736&Culture=en-US

Exchange 2007 training

jkruse — Sun, 26 Nov 2006 18:11:00 GMT

Only a few spaces are left in our exciting 2-day Exchange 2007 training course.

Topics to be covered include:

What’s new in Exchange Server 2007
What’s different
Installation & setup, management
Role-based configuration
Anti-spam & antivirus technologies
High-availability & redundancy, and client connectivity & mobility.

The two day session will provide a mix of presentations and hands on labs, with the focus being on giving the attendees the opportunity to use and experience this exciting new release.

We have had a massive response from customers following the Ready launch of Exchange 2007 in the past few weeks, and they are all asking about partners who are trained in Exchange 2007.

These courses sold out in October, and are close to selling out in November so register now and don’t be disappointed.

Melbourne: 27th - 28th November
Sydney: 30th November - 1st December

https://www.local.microsoft.com.au/australia/events/register/home.aspx?levent=488309&linvitation

P.S. only a few more sleeps until Exchange 2007 RTMs :)

P.P.S. my last Ready Summit presentation on UC will be in Canberra this Wednesday - come along and check it out!