Jens Trier Rasmussen : OC 2007

Missed Called Notifications

jenstrier — Thu, 29 May 2008 11:55:00 GMT

As a user of OCS 2007 you have the ability to receive Missed Call Notifications. How the Missed Call Notification is generated depends on the configuration of the user in question. Let's examine the different options. Enterprise Voice with Exchange 2007...(read more)

Driving presence from Outlook Calendar information

jenstrier — Wed, 20 Feb 2008 16:51:40 GMT

Microsoft Office Communicator 2007 (OC) enables you to drive your presence from information in your Outlook calendar. If the Outlook calendar has a meeting OC will change your presence to be "In a Meeting". If the Outlook calendar has an appointment OC...(read more)

How are phone normalization rules updated on the client?

jenstrier — Sat, 15 Dec 2007 00:28:34 GMT

Phone normalization rules in OCS 2007 are stored in Active Directory and can be manipulated using Enterprise Voice Route Helper and the OCS 2007 Administration MMC snap-in. The rules are not only used on the OCS server, but they are also downloaded to...(read more)

How to have fault-tolerant routes to PSTN/PBX?

jenstrier — Fri, 14 Dec 2007 21:57:43 GMT

In OCS 2007 we use the Mediation Server role as the routing end-point for voice calls going outside the OCS environment, ie. to the PSTN or to a PBX. For more information about voice in OCS 2007 see here . When routing to PSTN/PBX you sometimes would...(read more)

Migrating from LCS 2005 SP1 to OCS 2007 - which client can you use when?

jenstrier — Tue, 27 Nov 2007 15:43:06 GMT

During migration from LCS 2005 SP1 to OCS 2007 you will have to understand which clients can be used under which conditions during the migration. When I talk about clients I'm referring to Office Communicator 2005 (OC 2005), Office Communicator 2007 (OC...(read more)

How to enable inbound fax for Enterprise Voice and Exchange 2007 UM enabled OCS 2007 users?

jenstrier — Tue, 13 Nov 2007 16:27:55 GMT

OCS 2007 users enabled for Enterprise Voice will use Exchange 2007 SP1 Unified Messaging (UM) as the Voice Mail system. In such a configuration the users Direct Inward Dialing (DID) numbers are homed on OCS 2007 and OCS 2007 is connected to the PSTN or...(read more)

Why is my device optimized for Office Communicator 2007 not showing my presence state or reacting on HID commands?

jenstrier — Sun, 11 Nov 2007 15:32:15 GMT

On http://www.microsoft.com/uc/partners_hardware.mspx you will find a number of devices, which have been optimized for Office Communicator 2007. Being optimized for Office Communicator 2007 means that the device implements a number of features, including wide band audio, presence state icon and Human Interface Devices (HID) commands like mute, speaker phone, off-hook etc.

However, even if the device you are using implements these features, they might not work for you when using Office Communicator 2007. The reason is most likely that you are not enabled for Enterprise Voice in OCS 2007.

As a user you can easily check, if you are enabled for Enterprise Voice. If you are enabled for Enterprise Voice your Office Communicator 2007 UI will show the Call Forwarding button as highlighted with yellow in this screen shot