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SQL MP guide updated

Posted Tuesday, November 24, 2009 2:45 PM by Jeanie Decker
I recently mentioned that we're changing how MP guides are released . The SQL Server Management Pack is the first to take advantage of the new system by making an update to the guide without repackaging the management pack .msi. Just download the .doc Read More...
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Visual Basic 2008 Express: Build a Program Now! sample files

Posted Wednesday, November 18, 2009 3:04 PM by Jeanie Decker
I decided to try to learn Visual Basic, so I picked up a book that looked promising: Microsoft Visual Basic 2008 Express Edition: Build a Program Now! I've been working through the chapters. In chapter 6, (adding a splash screen) it instructs you to replace Read More...
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MP guides to be separate download

Posted Monday, November 09, 2009 1:12 PM by Jeanie Decker
A sharp-eyed blogger (Pete Zerger) noticed a change in our management pack download pages . Here's what's going on: Guides will be available as a separate download, on the same download page as their respective management packs. For a short period of Read More...
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Target not yet available

Posted Wednesday, August 26, 2009 9:29 AM by Jeanie Decker
The page you are trying to reach isn't published yet. When the target page is published, the link will be redirected to the correct page. Please try again later. (For example, the link in the Windows Server Operating System Management Pack Guide to the Read More...
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Writing good technical documentation, part 3

Posted Tuesday, July 21, 2009 9:45 PM by Jeanie Decker
(Part 2) (Part 1) Nathan Bransford, a literary agent, blogged about his difficulty in getting writers to paste their original query into their partial manuscript . Here are the instructions he sends them: "Thank you for your recent note. Would you mind Read More...
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R2: check for MP updates

Posted Friday, June 19, 2009 9:35 AM by Jeanie Decker
There hasn't been an easy way to check for management pack updates in Operations Manager 2007 until the R2 release. Once you're running R2, you can use the Import Management Packs wizard to determine if any of the MPs you are running have had an update Read More...
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Submit questions for the Operator's Manual

Posted Tuesday, June 09, 2009 10:14 AM by Jeanie Decker
There are two ways to approach content on using the Operations console and Web console for Operations Manager: Explain what information is available in each section of the consoles. Take examples of information that an operator would want to locate, and Read More...
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Is your IE8 slow to open a new tab?

Posted Wednesday, June 03, 2009 1:44 PM by Jeanie Decker
Whenever I would open a new tab in IE8, whether by control-clicking a link or simply clicking the New Tab tab, everything would go dead for a good 10-20 seconds until IE8would finally show a new tab and then begin trying to open something in it. (Yeah, Read More...
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MP Guide for Operations Manager 2007 R2

Posted Wednesday, June 03, 2009 12:46 PM by Jeanie Decker
The management pack guide for the Operations Manager Management Pack (Operations Manager 2007 R2 only) is available for download. Usually, the guide is in the download with the management pack, but since the new Operations Manager Management Pack is included Read More...
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What goes in product knowledge?

Posted Tuesday, June 02, 2009 2:53 PM by Jeanie Decker
When you create a component in a management pack, you have to provide a display name. You can also include a description and product knowledge. All three of those items are pretty much free-form, meaning you can put what you want in those fields (subject Read More...
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Where did "Key Concepts" go?

Posted Tuesday, June 02, 2009 10:23 AM by Jeanie Decker
Back when Operations Manager 2007 was released, the content team posted an online version of a Key Concepts Guide and a download version . When you look at our documentation download page for Ops Mgr 2007 R2 , Key Concepts isn't listed. Where did it go? Read More...
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FizzBin for geeks

Posted Friday, March 20, 2009 11:09 PM by Jeanie Decker
Scott Hanselman has a suggestion for tech support -- a codeword that clues in the help desk that you kinda know what you're doing. I'm not sure fizzbin will catch on, but it's a nice dream... Read More...
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Writing good technical documentation, part 2

Posted Monday, March 09, 2009 8:54 PM by Jeanie Decker
(Part 1) Joel Spolsky has an excellent post on the role of the program manager . I work with program managers, so I read through it comparing his descriptions with the PMs I've known. Then I got to the part on functional specifications and my interest Read More...
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Product knowledge in management packs

Posted Monday, January 12, 2009 1:37 PM by Jeanie Decker
Some components of management packs include product knowledge , which is just information provided by the MP author (as compared to company knowledge which is information provided by the user in their own copy of the MP). We're working on internal guidelines Read More...
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Writing good technical documentation, part 1

Posted Tuesday, January 06, 2009 10:40 PM by Jeanie Decker
A recent comment by "BPM software" suggested that I write about best practices for writing technical documentation. I thought about it for awhile and decided I couldn't really do it justice in one post - hence, "part 1". I'll begin by plagiarizing myself Read More...
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